Fix Hoop errors on android

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31 problems reported in the past 24 hours

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Uploads
Unable to upload photos

🛠️ Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data t... show fix »
Unable to upload photos

🛠️ Check your internet connection to ensure it is stable. Try switching between Wi-Fi and mobile data t... show fix »
 
Loading
Profiles fail to load

🛠️ Restart the app to refresh the connection. Close the app completely and reopen it to see if profiles... show fix »
Inability to view profiles

🛠️ Ensure you have a stable internet connection and try refreshing the app. OR Log out and log back... show fix »
Profiles fail to load

🛠️ Restart the app by closing it completely and reopening it. This can refresh the connection and help... show fix »
 
Messages
No chat option available

🛠️ Check if the chat feature is enabled in your app settings. Go to Settings > Chat and ensure it is tu... show fix »
No chat option available

🛠️ Check if the app has been updated to the latest version, as chat features may be included in newer u... show fix »
 
Bugs
Friend requests not processed correctly

🛠️ Log out of the app and log back in to refresh your account status and friend request notifications.... show fix »
Repetitive friend requests

🛠️ Review your friend request settings in the app to limit who can send you requests, if such an option... show fix »
Friend requests not updating

🛠️ Refresh the app by pulling down on the screen to reload the friend request section. OR Log out of... show fix »
 
Customization
Limited to three profile pictures

🛠️ Consider rotating your profile pictures regularly. Delete one of the existing pictures to upload a n... show fix »
Removal of bio feature

🛠️ Utilize other sections of your profile to convey information about yourself, such as interests or ho... show fix »
Limited to three photos

🛠️ Consider selecting the best three photos that represent you well and rotate them periodically to kee... show fix »
Removal of bio feature

🛠️ Utilize other sections of your profile to convey information about yourself, such as interests or ho... show fix »
 
Glitches
Glitches in navigation

🛠️ Try restarting the app to clear any temporary glitches that may be affecting navigation. OR Clear... show fix »
Glitches when navigating

🛠️ Clear the app cache as mentioned earlier to improve performance and reduce glitches. OR Try unins... show fix »
 
Network
Connection issues despite strong Wi-Fi

🛠️ Forget the Wi-Fi network and reconnect by going to Settings > Wi-Fi, selecting your network, and cho... show fix »
Connection issues despite strong Wi-Fi

🛠️ Forget the Wi-Fi network and reconnect by going to Settings > Wi-Fi, selecting the network, and choo... show fix »
 
Search
Inability to search for users by location

🛠️ Check if location services are enabled for the app. Go to Settings > Apps > Hoop > Permissions and e... show fix »
Difficult to find friends

🛠️ Use the search feature effectively by entering specific names or usernames of friends you are lookin... show fix »
No way to search for users by location

🛠️ Use social media platforms or other apps that allow location-based searches to find friends in your... show fix »
 
Crashes
Frequent app crashes

🛠️ Ensure your device has enough storage space. Delete unnecessary apps or files to free up space. OR... show fix »
App crashes after a few minutes

🛠️ Ensure your device has enough storage space by deleting unnecessary apps or files, as low storage ca... show fix »
 
Security
Fake profiles and bots present

🛠️ Be cautious when accepting friend requests. Only accept requests from known contacts or verified acc... show fix »
Unwanted requests from scammers

🛠️ Be vigilant and do not engage with suspicious accounts. Report them immediately through the app. O... show fix »
Face recognition feature is overly strict

🛠️ Try adjusting the lighting conditions when using the face recognition feature. Ensure you are in a w... show fix »
Fake profiles and bots present

🛠️ Be cautious and report any suspicious profiles directly through the app to help improve the communit... show fix »
 
Slow
Slow loading times

🛠️ Clear the app cache to improve loading times. Go to Settings > Apps > Hoop > Storage > Clear Cache.... show fix »
 
Updates
Inconsistent functionality after updates

🛠️ Clear the app cache after an update to ensure that all new features load correctly. Go to Settings >... show fix »
 
Support
Lack of response from support team

🛠️ Check the app's FAQ or help section for common issues and solutions that may address your concerns w... show fix »
Unresponsive support team

🛠️ Check the app's FAQ or help section for common issues and solutions that may address your concerns.... show fix »
 
Notifications
Inconsistent notifications

🛠️ Check the app notification settings in your device by going to Settings > Apps > Hoop > Notification... show fix »
 
UI
Repeated prompts for new entries

🛠️ Try to complete any pending entries or prompts to reduce the frequency of notifications. OR Check... show fix »
 
Ads
Excessive ads

🛠️ Look for an option within the app to upgrade to a premium version that may reduce or eliminate ads.... show fix »
 
Freezing
App freezes frequently

🛠️ Clear the app cache by going to Settings > Apps > Hoop > Storage > Clear Cache. This can help free u... show fix »
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 Contact Support
Developer:
Hoop app
Email:
  hello@hoop.photo
Website:
🌐 hoop.photo
Terms/Privacy:
⚔️ https://hoop.photo/privacy/
 Private Data Hoop collects from your Android
  1. take pictures and videos
  2. view Wi-Fi connections
  3. view network connections
  4. full network access
  5. prevent device from sleeping
  6. read Google service configuration
  7. receive data from Internet

 Breakdown of Software Ratings
Positive experience
73.0%

Negative experience
18.6%

Neutral
8.4%

~ from our NLP analysis of 381,794 combined software ratings.
  Cost of Subscriptions
  1. $0.99 - $54.99 per item