Fix XCIPTV PLAYER errors on android

Experiencing issues? Solve common XCIPTV PLAYER problems instantly.
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Slow
Slow and laggy streaming

🛠️ 1. Check your internet connection: Ensure you have a stable and fast internet connection. You can ru... show fix »
 
Loading
Buffering after 10 minutes of playback

🛠️ 1. Change the streaming server: If the app allows, switch to a different server or source for the st... show fix »
Channels not loading

🛠️ 1. Check server status: If the channels are not loading, it may be due to server issues. Wait a whil... show fix »
 
Login
Inability to log in

🛠️ 1. Verify credentials: Double-check your username and password for any typos. Ensure that Caps Lock... show fix »
Sign-in information retrieval difficult

🛠️ 1. Use a password manager: Consider using a password manager to store and retrieve your sign-in info... show fix »
 
Customization
No picture-in-picture feature

🛠️ 1. Use a third-party app: Consider using a third-party app that supports picture-in-picture mode whi... show fix »
No speed playback options

🛠️ 1. Check app settings: Look in the playback settings to see if there are options to adjust playback... show fix »
Auto-rotate feature missing

🛠️ 1. Check device settings: Go to 'Settings' > 'Display' > 'Auto-rotate screen' and ensure it is enabl... show fix »
 
Updates
EPG not updating consistently

🛠️ 1. Refresh EPG data: Look for a refresh option in the EPG settings to manually update the guide data... show fix »
 
UI
Navigation issues in EPG

🛠️ 1. Use the remote control: If using a remote, ensure it is functioning properly. Try using the app's... show fix »
Cannot change channels without pop-up

🛠️ 1. Check settings: Look in the app settings for an option to disable pop-ups when changing channels.... show fix »
No recent channels list

🛠️ 1. Manually create a favorites list: Add frequently watched channels to a favorites list for easier... show fix »
Interface design needs improvement

🛠️ 1. Customize settings: Explore the app settings to see if there are options to customize the interfa... show fix »
 
Bugs
Background process running indefinitely

🛠️ 1. Force stop the app: Go to 'Settings' > 'Apps' > 'XCIPTV Player' > 'Force Stop' to terminate the b... show fix »
 
Playback
Cannot resume playback after closing app

🛠️ 1. Enable resume feature: Check the app settings for an option to enable resume playback after closi... show fix »
 
Audio
Multiple audio streams playing simultaneously

🛠️ 1. Check audio settings: Go to the audio settings in the app and ensure only one audio stream is sel... show fix »
 
Support
Customer support unresponsive

🛠️ 1. Check online forums: Look for user forums or communities where you can find solutions from other... show fix »
 
Glitches
Glitches in multi-view

🛠️ 1. Restart the app: Close and reopen XCIPTV Player to see if that resolves glitches in multi-view mo... show fix »
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 Contact Support
Developer:
OTTRUN
Email:
  support@ottrun.com
Website:
🌐 www.ottrun.com
Terms/Privacy:
⚔️ https://www.ottrun.com/otr_policy.php
 Private Data XCIPTV PLAYER collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. run at startup
  7. prevent device from sleeping

 Breakdown of Software Ratings
Positive experience
71.0%

Negative experience
20.2%

Neutral
8.6%

~ from our NLP analysis of 39,672 combined software ratings.