fix problems on FreePrints [android]

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—— Run into issues on FreePrints? Get help pending when official support gets back to you!

FreePrints
Info:
company: PlanetArt
: support@freeprintsapp.com
: www.freeprintsapp.com
Chat with our AI-based FreePrints Support
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UI issue

Cannot add multiple items to cart

Fix: Try adding items one at a time and ensure you complete the checkout process for each before starting a new order. This can help you manage y... ⇲

Difficult to correct photo selections

Fix: 1. Before finalizing your order, double-check your selections in the cart. Use the 'Edit' option to make changes if needed. 2. Create a chec... ⇲

Cannot add multiple items to cart easily

Fix: 1. Use the 'Add to Cart' option for each photo individually, and ensure you are confirming each addition. 2. Organize your photos in albums... ⇲
 
Quality issue

Quality of some prints is poor

Fix: Ensure that the images you upload are of high quality and resolution. Low-quality images will result in poor print quality. OR If you rec... ⇲

Quality of paid prints is inconsistent

Fix: 1. Always select high-resolution images for printing to ensure better quality. Check the recommended resolution in the app before uploading.... ⇲

Some photos may be cut off or cropped incorrectly

Fix: Before finalizing your order, use the app's preview feature to check how your photos will appear in print. Adjust the cropping as needed.... ⇲
 
Crashes issue

FreePrints crashes frequently

Fix: 1. Ensure your device is running the latest version of Android. Go to Settings > System > System update and check for updates. 2. Clear the... ⇲
 
Notifications issue

Photos sometimes arrive late

Fix: 1. Check the estimated delivery date provided during the order process. Plan ahead and place orders earlier to account for potential delays.... ⇲
 
Payments issue

Shipping fees can add up

Fix: 1. Look for promotions or discounts that may waive shipping fees for larger orders. 2. Combine multiple orders into one to reduce the overal... ⇲

Free prints are not truly free due to shipping costs

Fix: 1. Calculate the total cost of your order, including shipping, to determine if it fits your budget. 2. Look for promotional offers that may... ⇲
 
Customization issue

Limited options for photo sizes

Fix: 1. Review the available sizes in the app and choose the closest match to your desired dimensions. 2. Use photo editing software to resize yo... ⇲
 
Orders issue

Duplicate photos received in orders

Fix: Double-check your selections in the cart before placing an order to ensure you are not adding the same photo multiple times. OR If duplic... ⇲
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 what users are saying
Good experience
95.6%

Neutral
2.4%

Bad experience
2.1%

~ from our NLP analysis of 306,115 combined software ratings.

 Private Data FreePrints collects from your Android
  1. read your contacts
  2. read the contents of your USB storage
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. control vibration
  8. prevent device from sleeping
  9. Google Play license check
  10. receive data from Internet