fix problems on ZeWatch [android]

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—— Run into issues on ZeWatch? Get help pending when official support gets back to you!

ZeWatch
Info:
company: MyKronoz
: contact@mykronoz.com
: www.mykronoz.com
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Network issue

Server busy error message

Fix: 1. Wait for a few minutes and try again. Server issues are often temporary. 2. Check your internet connection to ensure it is stable. OR... ⇲

Loose connection issues

Fix: 1. Ensure that the watch is securely paired with your phone. 2. Check for any physical damage to the watch or phone that may affect connecti... ⇲

Requires internet connection for basic functions

Fix: 1. Download any necessary updates while connected to Wi-Fi to minimize data usage. 2. Use offline features of the app if available. OR 1.... ⇲

Bluetooth connection problems

Fix: 1. Ensure Bluetooth is enabled on both devices and they are within range. 2. Unpair the devices and then re-pair them. OR 1. Restart both... ⇲
 
Syncing issue

ZeWatch does not sync with watch

Fix: 1. Ensure Bluetooth is enabled on your Android device. Go to Settings > Bluetooth and toggle it on. 2. Restart both your watch and your phon... ⇲

Limited data synchronization

Fix: 1. Check the app settings to ensure all desired data types are selected for synchronization. 2. Ensure your phone has a stable internet conn... ⇲

Data not syncing properly

Fix: 1. Ensure that both the app and watch are updated to the latest firmware. 2. Clear the app's cache and data to reset the sync process. OR... ⇲
 
UI issue

Incorrect date and time display

Fix: 1. Open the ZeWatch app and navigate to the settings menu. 2. Look for an option to sync time and date with your phone. Enable this option.... ⇲
 
Compatibility issue

Difficult to match app with watch

Fix: 1. Ensure both devices are in close proximity. 2. Open the ZeWatch app and select 'Pair New Device'. 3. Follow the on-screen instructions ca... ⇲
 
Customization issue

Limited functions and customization

Fix: 1. Explore the app settings thoroughly. Some features may be hidden under different menus. 2. Check for any available updates for the app th... ⇲
 
Installation issue

Setup process is frustrating

Fix: 1. Follow the setup instructions step-by-step, ensuring you do not skip any steps. 2. Watch tutorial videos online that demonstrate the setu... ⇲
 
Search issue

Unable to find watch

Fix: 1. Ensure the watch is charged and turned on. 2. Check if the watch is in pairing mode and within range of your phone. OR 1. Restart both... ⇲
 
Settings issue

No screen lock feature

Fix: 1. Check the app settings to see if there is an option to enable a screen lock feature. 2. If not available, consider using a third-party ap... ⇲

Inability to change date format

Fix: 1. Check the app settings for any options related to date format. 2. If not available, consider changing the date format on your phone, as s... ⇲
 
Slow issue

Slow performance

Fix: 1. Clear the app's cache and data by going to Settings > Apps > ZeWatch > Storage > Clear Cache and Clear Data. 2. Close any background apps... ⇲
 
Bugs issue

Reminder feature fails

Fix: 1. Check the app settings to ensure reminders are enabled and configured correctly. 2. Restart the app and try setting a reminder again. O... ⇲
 
Support issue

No replacement charging cords available

Fix: 1. Look for third-party charging cords that are compatible with your watch model. 2. Check online marketplaces for generic or compatible cha... ⇲

Poor customer support

Fix: 1. Check online forums or community groups for user-generated solutions and tips. 2. Look for FAQs or troubleshooting guides on the official... ⇲
 
Notifications issue

Inconsistent notification delivery

Fix: 1. Ensure that notifications are enabled in both the app and your phone's settings. 2. Restart the app and your phone to refresh the connect... ⇲
 
Audio issue

Ringtone issues

Fix: 1. Check the app settings to ensure the correct ringtone is selected. 2. Restart the app and try changing the ringtone again. OR 1. Ensur... ⇲
 
Freezing issue

Stuck on setup page

Fix: 1. Restart the app and try the setup process again. 2. Clear the app's cache and data to reset the setup process. OR 1. Ensure your phone... ⇲
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 what users are saying
Bad experience
50.6%

Good experience
31.1%

Neutral
15.6%

~ from our NLP analysis of 2,326 combined software ratings.

 Private Data ZeWatch collects from your Android
  1. retrieve running apps
  2. find accounts on the device
  3. add or remove accounts
  4. read calendar events plus confidential information
  5. add or modify calendar events and send email to guests without owners' knowledge
  6. read your contacts
  7. modify your contacts
  8. approximate location (network-based)
  9. precise location (GPS and network-based)
  10. read your text messages (SMS or MMS)
  11. receive text messages (SMS)
  12. edit your text messages (SMS or MMS)
  13. reroute outgoing calls
  14. read call log
  15. read phone status and identity
  16. write call log
  17. access USB storage filesystem
  18. read the contents of your USB storage
  19. modify or delete the contents of your USB storage
  20. take pictures and videos
  21. record audio
  22. view Wi-Fi connections
  23. view network connections
  24. pair with Bluetooth devices
  25. access Bluetooth settings
  26. connect and disconnect from Wi-Fi
  27. full network access
  28. prevent device from sleeping