A. 1. Ensure that you have saved the preset settings correctly. Go to the camera settings, select the preset option, and make sure to save the desired positions. 2. Check if the camera firmware is up to date. If not, update it through the app or the manufacturer's website. 3. Reset the camera to factory settings and reconfigure it. This can resolve any glitches that may be preventing the camera from following preset settings.

B. 4. If the issue persists, try using the app to manually adjust the camera to the preset positions and save them again.