fix problems on NFL [android]

—— Run into issues on NFL? Get help pending when official support gets back to you!

NFL

Info:

company: NFL Enterprises LLC

: support@nfl-support.zendesk.com

: www.nfl.com

: 10950 w. Washington Blvd, Culver City, CA 90232

Chat with our AI-based NFL Support

🛠️ Common NFL Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

NFL freezes while watching stream

Fix: 1. Ensure your device is updated to the latest version of Android. Go to Settings > System > System update and check for updates. 2. Clear t... ⇲

14% of users had this problem

constant crashes

Fix: 1. Update the app to the latest version available in the Google Play Store. 2. Clear the app data by going to Settings > Apps > NFL > Storag... ⇲

14% of users had this problem

Loading issue

slow loading times

Fix: 1. Clear the app cache and data as mentioned previously. 2. Check your internet speed using a speed test app. If the speed is low, consider... ⇲

UI issue

unresponsive interface

Fix: 1. Restart the app by closing it completely and reopening it. 2. Clear the app cache and data. 3. Ensure your device is not running low on m... ⇲

clunky navigation

Fix: 1. Familiarize yourself with the app layout by exploring different sections. 2. Use the search function to quickly find content instead of n... ⇲

Payments issue

requires multiple subscriptions

Fix: 1. Review your current subscriptions and see if you can consolidate them. Check if any of your existing subscriptions include access to NFL... ⇲

difficulties in canceling subscription

Fix: 1. Go to the app settings and look for subscription management options. Follow the prompts to cancel. 2. If you subscribed through a third-p... ⇲

confusing subscription options

Fix: 1. Review the subscription options carefully and take notes on what each plan offers. 2. Use the app's help section to clarify any confusing... ⇲

Compatibility issue

inability to access local games

Fix: 1. Check if your local games are available on the NFL app by reviewing the schedule and local broadcast options. 2. Use a VPN service to acc... ⇲

frequent logouts

Fix: 1. Ensure you are using the latest version of the app. 2. Clear the app cache and data. 3. Check your internet connection to ensure it is st... ⇲

Video issue

poor video playback quality

Fix: 1. Check your internet speed and ensure it meets the minimum requirements for streaming. 2. Adjust the video quality settings in the app if... ⇲

Bugs issue

missing game scores

Fix: 1. Refresh the app or navigate away and back to the scores section. 2. Clear the app cache to ensure you are viewing the most current data.... ⇲

inconsistent access to features

Fix: 1. Ensure the app is updated to the latest version. 2. Clear the app cache and data to reset any temporary issues. OR 3. Restart your dev... ⇲

Audio issue

audio issues with Bluetooth

Fix: 1. Disconnect and reconnect your Bluetooth device. 2. Check the volume settings on both your device and the Bluetooth device. OR 3. Resta... ⇲

Network issue

excessive buffering

Fix: 1. Check your internet speed and consider switching to a wired connection if possible. 2. Lower the video quality settings in the app to red... ⇲

issues with casting to other devices

Fix: 1. Ensure both your casting device and the NFL app are on the same Wi-Fi network. 2. Restart both devices to refresh the connection. OR 3... ⇲

Ads issue

unwanted ads

Fix: 1. Check if the app offers a premium subscription that removes ads. 2. Use an ad-blocking app if compatible with your device. OR 3. Provi... ⇲

Settings issue

defaulting to basic subscription

Fix: 1. Check your subscription settings in the app to ensure you are on the desired plan. 2. Log out and log back in to refresh your account set... ⇲

Support issue

lack of customer support

Fix: 1. Look for a help or FAQ section within the app for common issues. 2. Check online forums or community pages for user-generated solutions.... ⇲

Customization issue

no option for home/away broadcast

Fix: 1. Check the app settings to see if there are any options for broadcast preferences. 2. Use a VPN to access broadcasts that may not be avail... ⇲