fix problems on My Singing Monsters [android]

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—— Run into issues on My Singing Monsters? Get help pending when official support gets back to you!

My Singing Monsters
Info:
company: Big Blue Bubble Inc
: mysingingmonsters@bbbsupport.com
: www.bigbluebubble.com
: 100 Dundas Street, Suite 600 London, ON N6A5B6 Canada
Chat with our AI-based My Singing Monsters Support
   Hello! How can I assist you?  

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Login issue

Difficulty logging in

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that resolv... ⇲
 
Payments issue

High in-game currency costs

Fix: Focus on completing daily quests and events, as these often provide opportunities to earn in-game currency without spending real money. Keep... ⇲

Expensive islands and upgrades

Fix: Prioritize which islands or upgrades are most beneficial for your gameplay style. Focus on acquiring those first to maximize your resources... ⇲

Poor value for in-game purchases

Fix: Evaluate your spending carefully. Only purchase items that you believe will significantly enhance your gameplay experience or progress. OR... ⇲
 
Slow issue

Long wait times for actions

Fix: Plan your gameplay around the wait times. Start actions before you need to step away from the game, so you can return to completed tasks.... ⇲
 
Glitches issue

Glitches in rewards page

Fix: Try restarting the game to see if the glitch resolves itself. Sometimes, a simple restart can fix temporary issues. OR Check for any avai... ⇲
 
UI issue

New map system is confusing

Fix: Take some time to explore the map and familiarize yourself with its layout. You can also look for online guides or tutorials that explain th... ⇲
 
Bugs issue

Inconsistent daily streak rewards

Fix: Make sure to log in daily to maintain your streak. If you miss a day, try to log in as soon as possible the next day to reset your streak.... ⇲
 
Gameplay issue

Limited offline play

Fix: Plan your gameplay sessions when you have internet access, as many features may require a connection. Use offline time to strategize your ne... ⇲

Overwhelming for new players

Fix: Take your time to learn the game mechanics. Start with the tutorial and focus on one aspect of the game at a time to avoid feeling overwhelm... ⇲
 
Screen issue

Black screen issues

Fix: Force stop the app and restart it. Go to Settings > Apps > My Singing Monsters > Force Stop, then reopen the app to see if the issue persist... ⇲
 
Crashes issue

Random game restarts

Fix: Check for any updates for your device's operating system and the game itself. Keeping both updated can help reduce crashes and restarts. O... ⇲
 
Ads issue

Too many ads

Fix: Consider using airplane mode while playing to avoid ads, as mentioned earlier. This can provide a more enjoyable experience without interrup... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.6%

Bad experience
4.4%

Neutral
2.1%

~ from our NLP analysis of 2,333,749 combined software ratings.

 Private Data My Singing Monsters collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. record audio
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. change your audio settings
  8. prevent device from sleeping
  9. Google Play license check
  10. download files without notification

  Cost of Subscriptions
  1. $0.99 - $99.99 per item