Fix Newk's Eatery errors on android

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UI
Cannot order certain dressings

🛠️ Check if the dressings are available in a different section of the app or under a different category... show fix »
Virtual keyboard obscures Submit button

🛠️ Try rotating your device to landscape mode, which may reposition the keyboard and reveal the Submit... show fix »
Kids drink options not selectable

🛠️ Look for a separate section for kids' meals or drinks in the app. Sometimes, these options are categ... show fix »
Registration UI needs improvement

🛠️ If the registration process is confusing, try using a different device or browser to see if the expe... show fix »
User interface not intuitive

🛠️ Familiarize yourself with the app by exploring all sections and features. Look for a tutorial or hel... show fix »
Inability to order specific dressings

🛠️ Look for a 'special instructions' or 'notes' section during the checkout process where you can speci... show fix »
Virtual keyboard obscures submit button

🛠️ Try rotating your device to landscape mode, which may provide more screen space and allow the submit... show fix »
Kids drink options not selectable

🛠️ Look for a separate section for kids' meals or drinks in the app. Sometimes these options are catego... show fix »
Registration UI needs improvement

🛠️ If the registration form is difficult to navigate, try using a different device or browser to see if... show fix »
User interface is not intuitive

🛠️ Familiarize yourself with the app by exploring all its features and sections. Look for a help or tut... show fix »
App requires multiple steps to order

🛠️ Familiarize yourself with the app's layout and shortcuts to streamline your ordering process. OR... show fix »
 
Bugs
Pairing order feature not functional

🛠️ Ensure that you have the latest version of the app installed. Check for updates in the Google Play S... show fix »
Inaccurate pricing

🛠️ Verify the prices on the official Newk's Eatery website to ensure they match the app. If discrepanci... show fix »
Pairing order feature not functional

🛠️ Check if the pairing feature requires specific items to be selected together. Ensure you are followi... show fix »
Inaccurate pricing displayed

🛠️ Double-check the menu prices on the app against the official website or in-store menu to confirm dis... show fix »
 
Login
Login issues with phone number

🛠️ Double-check that you are entering the correct phone number associated with your account, including... show fix »
Login issues with existing accounts

🛠️ Ensure you are entering the correct email and password. If you have forgotten your password, use the... show fix »
 
Rewards
Rewards redemption problems

🛠️ Ensure that you have enough points for the reward you are trying to redeem. Check the rewards sectio... show fix »
Points not awarded for in-store visits

🛠️ Make sure you are logged into your account when making in-store purchases to ensure points are track... show fix »
Rewards redemption problems

🛠️ Check the terms and conditions of the rewards program to ensure your points are eligible for redempt... show fix »
Points not awarded for in-store visits

🛠️ Make sure you are logged into your account when making in-store purchases to ensure points are track... show fix »
 
Notifications
App does not notify when food is ready

🛠️ Check your app notification settings to ensure that notifications are enabled for the Newk's Eatery... show fix »
App does not notify when food is ready

🛠️ Check your app notification settings to ensure they are enabled for Newk's Eatery. Go to your device... show fix »
 
Account
Account creation issues

🛠️ Ensure that all required fields are filled out correctly and that you are using a valid email addres... show fix »
Reset password feature not working

🛠️ Ensure that you are entering the correct email address associated with your account when requesting... show fix »
Account creation process is flawed

🛠️ Ensure you are using a valid email address and that all required fields are filled out correctly. Av... show fix »
Reset password feature does not work

🛠️ Ensure you are checking your email for the reset link and that it is not going to your spam folder.... show fix »
 
Payments
Payment options cannot be updated

🛠️ Go to the payment settings in the app and ensure you are following the correct steps to add or updat... show fix »
Difficulties applying promotion coupons

🛠️ Ensure that the coupon code is entered correctly, including any special characters or case sensitivi... show fix »
Payment options cannot be updated

🛠️ Go to the payment settings in the app and ensure you are following the correct steps to add or updat... show fix »
 
Privacy
Food allergy concerns not addressed

🛠️ Check the menu for allergen information, which is often provided for each item. If not available, co... show fix »
Food allergies not properly accommodated

🛠️ When placing your order, use the 'special instructions' section to clearly state your food allergies... show fix »
 
Customization
Customization notes not available

🛠️ Look for a 'Special Instructions' or 'Notes' section during the checkout process where you can add c... show fix »
Customization notes not available

🛠️ Look for a 'special instructions' or 'notes' section during the ordering process to add your customi... show fix »
 
Freezing
App freezes or becomes unresponsive

🛠️ Try closing the app completely and reopening it. If the issue persists, restart your device to clear... show fix »
 
Support
No way to report order issues for refunds

🛠️ Keep a record of your order details including the order number, items purchased, and the issue encou... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Newk's Eatery
Email:
  customerservice@newks.com
Website:
🌐 newks.com
Terms/Privacy:
⚔️ https://newks.com/privacy
 Private Data Newk's Eatery collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet

 Breakdown of Software Ratings
Positive experience
91.2%

Negative experience
7.5%

Neutral
0.9%

~ from our NLP analysis of 1,035 combined software ratings.