fix problems on Newk's Eatery [android]

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—— Run into issues on Newk's Eatery? Get help pending when official support gets back to you!

Newk's Eatery
Info:
company: Newk's Eatery
: customerservice@newks.com
: newks.com
Chat with our AI-based Newk's Eatery Support
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UI issue

Cannot order certain dressings

Fix: Check if the dressings are available in a different section of the app or under a different category. Sometimes, they may not be listed unde... ⇲

Virtual keyboard obscures Submit button

Fix: Try rotating your device to landscape mode, which may reposition the keyboard and reveal the Submit button. OR Tap on the screen outside... ⇲

Kids drink options not selectable

Fix: Look for a separate section for kids' meals or drinks in the app. Sometimes, these options are categorized differently. OR If the option... ⇲

Registration UI needs improvement

Fix: If the registration process is confusing, try using a different device or browser to see if the experience improves. OR Take your time to... ⇲

User interface not intuitive

Fix: Familiarize yourself with the app by exploring all sections and features. Look for a tutorial or help section within the app. OR Consider... ⇲

Inability to order specific dressings

Fix: Look for a 'special instructions' or 'notes' section during the checkout process where you can specify your dressing preferences. OR If t... ⇲

Virtual keyboard obscures submit button

Fix: Try rotating your device to landscape mode, which may provide more screen space and allow the submit button to be visible. OR If the butt... ⇲

User interface is not intuitive

Fix: Familiarize yourself with the app by exploring all its features and sections. Look for a help or tutorial section if available. OR Consid... ⇲

Newk's Eatery requires multiple steps to order

Fix: Familiarize yourself with the app's layout and shortcuts to streamline your ordering process. OR Consider creating a favorite or saved or... ⇲
 
Bugs issue

Pairing order feature not functional

Fix: Ensure that you have the latest version of the app installed. Check for updates in the Google Play Store and install any available updates.... ⇲

Inaccurate pricing

Fix: Verify the prices on the official Newk's Eatery website to ensure they match the app. If discrepancies exist, take note of them for referenc... ⇲

Inaccurate pricing displayed

Fix: Double-check the menu prices on the app against the official website or in-store menu to confirm discrepancies. OR If you notice a price... ⇲
 
Login issue

Login issues with phone number

Fix: Double-check that you are entering the correct phone number associated with your account, including the area code. OR If you are still ha... ⇲

Login issues with existing accounts

Fix: Ensure you are entering the correct email and password. If you have forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
 
Rewards issue

Rewards redemption problems

Fix: Ensure that you have enough points for the reward you are trying to redeem. Check the rewards section for any specific terms or conditions.... ⇲

Points not awarded for in-store visits

Fix: Make sure you are logged into your account when making in-store purchases to ensure points are tracked correctly. OR Keep your receipt an... ⇲
 
Notifications issue

Newk's Eatery does not notify when food is ready

Fix: Check your app notification settings to ensure that notifications are enabled for the Newk's Eatery app. OR If notifications are enabled... ⇲
 
Account issue

Account creation issues

Fix: Ensure that all required fields are filled out correctly and that you are using a valid email address and password that meets the app's crit... ⇲

Reset password feature not working

Fix: Ensure that you are entering the correct email address associated with your account when requesting a password reset. OR If the reset lin... ⇲

Account creation process is flawed

Fix: Ensure you are using a valid email address and that all required fields are filled out correctly. Avoid using special characters in your use... ⇲

Reset password feature does not work

Fix: Ensure you are checking your email for the reset link and that it is not going to your spam folder. OR If the reset link does not arrive,... ⇲
 
Payments issue

Payment options cannot be updated

Fix: Go to the payment settings in the app and ensure you are following the correct steps to add or update your payment method. OR If the upda... ⇲
 
Privacy issue

Food allergy concerns not addressed

Fix: Check the menu for allergen information, which is often provided for each item. If not available, consider calling the restaurant directly f... ⇲

Food allergies not properly accommodated

Fix: When placing your order, use the 'special instructions' section to clearly state your food allergies. OR If the app does not allow for th... ⇲
 
Customization issue

Customization notes not available

Fix: Look for a 'Special Instructions' or 'Notes' section during the checkout process where you can add customization requests. OR If no optio... ⇲
 
Freezing issue

Newk's Eatery freezes or becomes unresponsive

Fix: Try closing the app completely and reopening it. If the issue persists, restart your device to clear any temporary glitches. OR Check for... ⇲
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 what users are saying
Good experience
91.2%

Bad experience
7.5%

Neutral
0.9%

~ from our NLP analysis of 1,035 combined software ratings.

 Private Data Newk's Eatery collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet