fix problems on ZOE [android]

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—— Run into issues on ZOE? Get help pending when official support gets back to you!

ZOE: Personalized Nutrition
Info:
company: Zoe Global Limited
: info@joinzoe.com
: joinzoe.com
: 164 Westminster Bridge Road London SE1 7RW United Kingdom
Chat with our AI-based ZOE Support
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Support issue

Technical support is poor

Fix: 1. Utilize online resources: Check the app's FAQ section or user forums for common issues and solutions. Many users share their experiences... ⇲
 
Notifications issue

Notification banner blocks features

Fix: 1. Adjust notification settings: Go to Settings > Apps > ZOE > Notifications and customize the notification settings to minimize interruptio... ⇲
 
Performance issue

Performance issues are not fixed

Fix: 1. Regularly clear cache: Make it a habit to clear the app cache periodically to improve performance. 2. Monitor device performance: Use de... ⇲
 
Account issue

No account management options

Fix: 1. Explore app settings: Check the app settings thoroughly to see if there are any hidden options for account management. 2. Use a differen... ⇲
 
UI issue

Pop-over blocks feedback submission

Fix: 1. Dismiss pop-overs: Make sure to close any pop-over notifications before attempting to submit feedback. 2. Use a different device: If the... ⇲

Inputting food log data is archaic

Fix: 1. Create a template: If the app allows, create a template for frequently logged foods to speed up the input process. 2. Use voice input: I... ⇲
 
Video issue

Longform video instructions are ineffective

Fix: 1. Look for shorter videos: Search for shorter, more concise video instructions that may be available on other platforms like YouTube. 2. U... ⇲
 
Syncing issue

Users lose recipes upon subscription expiration

Fix: 1. Backup recipes: Regularly back up your recipes by taking screenshots or copying them to a separate document before your subscription expi... ⇲
 
Search issue

Food search function is unreliable

Fix: 1. Use specific keywords: When searching for food items, try using more specific terms or synonyms to improve search results. 2. Check for... ⇲

ZOE lacks keyword search functionality

Fix: 1. Use alternative search methods: If keyword search is unavailable, try browsing through categories or tags to find what you need. 2. Keep... ⇲
 
Freezing issue

ZOE frequently freezes

Fix: 1. Ensure your device is updated: Go to Settings > System > System updates and check for any available updates for your device. 2. Reduce a... ⇲
 
Bugs issue

Inaccurate figures displayed

Fix: 1. Double-check entries: Ensure that the food items and quantities you log are accurate to avoid discrepancies in displayed figures. 2. Upd... ⇲
 
Gameplay issue

Lack of gamification

Fix: 1. Set personal goals: Create your own challenges or goals within the app to make the experience more engaging. 2. Use external gamificatio... ⇲
 
Customization issue

Recipes not tailored to local markets

Fix: 1. Search for local alternatives: When recipes do not fit local markets, search for local ingredients that can be substituted in the recipes... ⇲
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 what users are saying
Good experience
91.8%

Neutral
3.9%

Bad experience
3.6%

~ from our NLP analysis of 2,690 combined software ratings.

 Private Data ZOE collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet