fix problems on Bumble Dating App [android]

​

—— Run into issues on Bumble Dating App? Get help pending when official support gets back to you!

Bumble Dating App: Meet & Date
Info:
company: Bumble Holding Limited
: android.support@bumble.com
: bumble.com
: The Broadgate Tower Third Floor 20 Primrose Street London United Kingdom EC2A 2RS
Chat with our AI-based Bumble Dating App Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Misleading charges

Fix: 1. Review your subscription details: Go to the Bumble app > Settings > Subscription to see your current plan and charges. 2. Check your pay... ⇲

Excessive paywalls

Fix: 1. Maximize free features: Focus on using the free features available to you, such as swiping and basic messaging. 2. Look for promotions:... ⇲

High subscription costs

Fix: 1. Look for discounts: Keep an eye out for promotional offers or discounts that Bumble may provide. 2. Use free features: Maximize the use... ⇲
 
Customization issue

Limited free features

Fix: 1. Explore all available features: Make sure you are utilizing all the free features Bumble offers, such as swiping and basic messaging. 2.... ⇲
 
Search issue

Profiles often not local

Fix: 1. Check your location settings: Ensure that Bumble has permission to access your location. Go to your device's Settings > Apps > Bumble > P... ⇲

Inadequate filtering options

Fix: 1. Use the preferences settings: Go to Settings > Preferences and adjust your filters to better match your criteria. 2. Provide feedback: U... ⇲
 
Security issue

Scammers prevalent

Fix: 1. Report suspicious profiles: If you encounter a scammer, report them directly in the app by tapping on their profile and selecting 'Report... ⇲
 
Support issue

Poor customer service

Fix: 1. Use the in-app help feature: Go to Settings > Help & Support to access FAQs and troubleshooting tips. 2. Check Bumble's social media pag... ⇲
 
Algorithm issue

Algorithm prioritizes profit

Fix: 1. Adjust your profile: Make sure your profile is complete and engaging to improve your chances of being shown to more users. 2. Use the ap... ⇲

Inconsistent match quality

Fix: 1. Refine your preferences: Go to Settings > Preferences and adjust your match criteria to better align with what you are looking for. 2. B... ⇲
 
Notifications issue

Notifications not working

Fix: 1. Check notification settings: Go to your device's Settings > Apps > Bumble > Notifications and ensure notifications are enabled. 2. Check... ⇲
 
Ads issue

Frequent ads

Fix: 1. Upgrade to Bumble Boost or Bumble Premium: Consider subscribing to a paid plan to reduce or eliminate ads. 2. Provide feedback: Use the... ⇲
 
Privacy issue

Limited profile visibility

Fix: 1. Optimize your profile: Use high-quality photos and write a compelling bio to attract more matches. 2. Increase your activity: The more y... ⇲
 
Settings issue

Unclear cancellation process

Fix: 1. Follow the in-app cancellation steps: Go to Settings > Subscription > Manage Subscription and follow the prompts to cancel. 2. Document... ⇲
 
Gameplay issue

Time limits on matches

Fix: 1. Be proactive: Regularly check the app to respond to matches before the time limit expires. 2. Use Bumble's features: Engage with Bumble'... ⇲
 
Updates issue

Frequent app updates required

Fix: 1. Enable automatic updates: Go to the Google Play Store > Settings > Auto-update apps and select 'Over any network' to ensure you always ha... ⇲

Random removal of features

Fix: 1. Stay updated: Follow Bumble's social media or blog for announcements about feature changes. 2. Provide feedback: Use the in-app feedback... ⇲
 
UI issue

Overwhelming for users

Fix: 1. Take breaks: If the app feels overwhelming, take short breaks to avoid burnout. 2. Focus on one feature at a time: Instead of trying to... ⇲
 
Messages issue

Limited messaging options

Fix: 1. Use creative messaging: Make the most of the limited messaging options by being creative and engaging in your conversations. 2. Utilize... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
69.0%

Bad experience
22.6%

Neutral
8.4%

~ from our NLP analysis of 1,163,047 combined software ratings.

 Private Data Bumble Dating App collects from your Android
  1. find accounts on the device
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. pair with Bluetooth devices
  12. change network connectivity
  13. connect and disconnect from Wi-Fi
  14. disable your screen lock
  15. full network access
  16. change your audio settings
  17. control vibration
  18. prevent device from sleeping
  19. read Google service configuration
  20. receive data from Internet

  Cost of Subscriptions
  1. $0.49 - $259.99 per item