Fix Muni errors on android

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29 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
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Payments
Requires too many steps to purchase tickets

🛠️ Familiarize yourself with the ticket purchasing process by reviewing any available tutorials or help... show fix »
No refunds for tickets

🛠️ Keep track of your ticket purchases and plan your trips carefully to avoid the need for refunds. O... show fix »
Poor design for ticket purchasing process

🛠️ Take time to familiarize yourself with the ticket purchasing process and identify any steps that can... show fix »
 
Crashes
App frequently crashes

🛠️ Ensure that your app is updated to the latest version. Go to the Google Play Store, search for the a... show fix »
 
Bugs
Inaccurate bus arrival times

🛠️ Check if the app has a feature to report inaccuracies. If so, use it to provide feedback on the spec... show fix »
Inconsistent bus stop route numbers

🛠️ Verify the bus stop numbers with official transit maps or websites to ensure you are using the corre... show fix »
Frequent bugs and glitches

🛠️ Regularly update the app to the latest version to benefit from bug fixes and improvements. OR Uni... show fix »
 
Network
No real-time location tracking

🛠️ Enable location services on your device by going to 'Settings' > 'Location' and ensuring it is turne... show fix »
 
Settings
Trip planner requires knowing destination address

🛠️ Use a map application like Google Maps to find the address of your destination before using the trip... show fix »
No option to view both inbound and outbound arrivals

🛠️ Check if the app has a toggle or filter option to switch between inbound and outbound arrivals. This... show fix »
Defaulting to trip planner instead of tickets

🛠️ Look for an option in the app settings to change the default landing page to tickets instead of the... show fix »
Lack of filtering options in search

🛠️ Use specific keywords or phrases in the search bar to narrow down results, even if filtering options... show fix »
 
Syncing
Tickets from old app do not transfer

🛠️ Check if there is an option within the new app to import or link your old account. Sometimes, apps p... show fix »
Poor syncing between devices

🛠️ Ensure you are logged into the same account on both devices. This is crucial for syncing data betwee... show fix »
Locked tickets on another device

🛠️ Log out of the app on the other device to unlock the tickets, then try accessing them on your curren... show fix »
 
Login
Cannot sign up or log in

🛠️ Double-check your internet connection to ensure it is stable. If you are having issues, try switchin... show fix »
 
UI
Default page is not user-friendly

🛠️ Explore the app settings to see if you can change the default landing page to a more user-friendly o... show fix »
Difficult navigation

🛠️ Familiarize yourself with the app layout by spending some time exploring each section. This can help... show fix »
App does not start on ticket page

🛠️ Look for an option in the app settings to set your preferred landing page to the ticket section, if... show fix »
Unoptimized for quick access during fare inspection

🛠️ Familiarize yourself with the app's layout and practice accessing your tickets quickly before your n... show fix »
Inability to view all bus directions easily

🛠️ Check if the app has a map view option that displays all bus routes and directions visually. OR U... show fix »
 
Customization
Limited usability for visually impaired users

🛠️ Enable TalkBack or other screen reader features on your device by going to 'Settings' > 'Accessibili... show fix »
No option to choose default landing page

🛠️ Explore the app settings to see if there is an option to set a default landing page, even if it is n... show fix »
 
Search
Search function provides irrelevant results

🛠️ Try using more specific keywords when searching to narrow down the results. For example, include the... show fix »
 
Compatibility
No Clipper card integration

🛠️ Use the app for purchasing tickets while keeping your Clipper card handy for other transit options u... show fix »
Limited functionality compared to other apps

🛠️ Identify the specific features you need and look for alternative apps that offer those functionaliti... show fix »
 
Account
Email/password reset issues

🛠️ Double-check that you are entering the correct email address associated with your account. Look for... show fix »
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 Contact Support
Developer:
SFMTA
Email:
  MuniMobile.Support@SFMTA.com
Website:
🌐 www.SFMTA.com
Terms/Privacy:
⚔️ https://sfmta.com/privacy
 Private Data Muni collects from your Android
  1. read your own contact card
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. directly call phone numbers
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view network connections
  9. full network access
  10. control Near Field Communication
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. install shortcuts
  15. receive data from Internet

 Breakdown of Software Ratings
Negative experience
65.8%

Positive experience
26.1%

Neutral
5.4%

~ from our NLP analysis of 111 combined software ratings.