fix problems on Stitch Fix [android]

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—— Run into issues on Stitch Fix? Get help pending when official support gets back to you!

Stitch Fix: Style made easy
Info:
company: Stitch Fix, Inc
: hello@stitchfix.com
: www.stitchfix.com
: One Montgomery Tower, Suite 1500 San Francisco, CA 94104
Chat with our AI-based Stitch Fix Support
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Bugs issue

Error codes when accessing items

Fix: 1. Restart the app: Close the Stitch Fix app completely and reopen it. This can resolve temporary glitches that may cause error codes. OR... ⇲

Inconsistent item availability

Fix: 1. Refresh the app: Close and reopen the app to refresh the inventory and see if the items become available. OR 2. Check back later: Item... ⇲

Poor quality of items

Fix: 1. Review your feedback: Make sure you are providing detailed feedback on the items you receive, as this can help improve future selections.... ⇲

High prices for generic quality

Fix: 1. Look for sales or promotions: Keep an eye on the app for any sales or discounts that may help reduce costs. OR 2. Set a budget: Use th... ⇲

Lack of variety in styles

Fix: 1. Update your style profile: Go to your profile and ensure you have selected a wide range of styles that you are interested in. OR 2. Pr... ⇲

Frequent algorithm-generated fixes

Fix: 1. Manually adjust your preferences: Go into your profile and manually adjust your preferences to better reflect your style. OR 2. Provid... ⇲
 
Customization issue

Inability to update size preferences

Fix: 1. Navigate to your profile: Open the app, go to your profile, and look for the size preferences section. Make sure to save any changes you... ⇲

No option to exclude specific items

Fix: 1. Use the feedback feature: After receiving items, provide feedback on specific items you do not want to receive in the future. OR 2. Up... ⇲

Limited options for men's clothing

Fix: 1. Explore the app regularly: New items may be added frequently, so check back often for new men's clothing options. OR 2. Provide feedba... ⇲

Items often do not match style preferences

Fix: 1. Update your style profile: Make sure your style profile is up to date with your current preferences and sizes. OR 2. Provide detailed... ⇲
 
Notifications issue

No notifications for previews

Fix: 1. Check app notification settings: Go to your device's Settings > Apps > Stitch Fix > Notifications and ensure notifications are enabled.... ⇲
 
Search issue

Limited filtering options

Fix: 1. Use the search function: Instead of filtering, use the search bar to find specific items or styles you are interested in. OR 2. Provid... ⇲
 
UI issue

Stitch Fix functions like a website

Fix: 1. Use the mobile website: If the app is not meeting your needs, consider using the Stitch Fix website on your mobile browser for a potentia... ⇲

Difficult to navigate app features

Fix: 1. Explore the app: Take some time to explore all the features of the app to familiarize yourself with its layout and options. OR 2. Chec... ⇲
 
Account issue

Issues with account management

Fix: 1. Log out and log back in: Sometimes, logging out of your account and then logging back in can resolve account management issues. OR 2.... ⇲
 
Support issue

Stylist requests often ignored

Fix: 1. Be specific in your requests: When making requests, provide clear and detailed information about what you want. OR 2. Follow up with f... ⇲
 
Payments issue

Unclear pricing structure

Fix: 1. Review the pricing information: Check the app's FAQ or help section for detailed explanations of the pricing structure. OR 2. Keep tra... ⇲

Inaccurate billing

Fix: 1. Review your order history: Check your order history in the app to verify the charges and ensure they match your purchases. OR 2. Updat... ⇲
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 what users are saying
Good experience
56.3%

Bad experience
36.7%

Neutral
6.7%

~ from our NLP analysis of 1,645 combined software ratings.

 Private Data Stitch Fix collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view network connections
  4. full network access
  5. run at startup
  6. reorder running apps
  7. prevent device from sleeping
  8. receive data from Internet