🛠️ If a courier requests to cancel your delivery, politely ask them for the reason. If it’s due to an i... Resolve now »
🛠️ When you receive an incorrect item, take a clear photo of the item and the receipt. Use the app to r... Resolve now »
🛠️ If customer service is unresponsive, try using multiple channels within the app. Check if there’s a... show fix »
🛠️ If you cannot find a way to contact support, check the app for any help or FAQ sections that might p... show fix »
🛠️ If chat support redirects you to the Q&A section, try to find the specific topic related to your iss... show fix »
🛠️ If you cannot find a way to contact support, look for any hidden menus in the app settings that migh... show fix »
🛠️ If you feel there is a lack of direct communication with support, try using all available channels i... show fix »
🛠️ Immediately check your order details in the app to confirm what was supposed to be included. If item... show fix »
🛠️ If you encounter bugs, try restarting the app or your device. Ensure that you have the latest versio... show fix »
🛠️ If you are having trouble logging in, first ensure that you are using the correct email and password... show fix »
🛠️ If a driver requests payment outside the app, do not comply. Politely inform them that all payments... show fix »
🛠️ If your refund has not been processed, check the app for any notifications regarding the status of y... show fix »
🛠️ If you find the delivery fees to be high, consider checking if there are any promotions or discounts... show fix »
🛠️ If you encounter payment issues, first check your payment method in the app to ensure it is valid an... show fix »
🛠️ If you find the delivery pricing to be unreliable, always check the estimated delivery fee before co... show fix »
🛠️ If your order pickup is delayed, check the app for any updates on the status of your order. Sometime... show fix »
🛠️ If you experience long wait times, check the app for any notifications regarding driver availability... show fix »
🛠️ If your order is canceled without notice, check the app for any notifications or messages from the c... show fix »
🛠️ If you realize you need to cancel an order after placement, check the app immediately for any cancel... show fix »
🛠️ If you are having trouble with account verification, ensure that you are entering the correct inform... show fix »
🛠️ If you experience GPS inaccuracies, ensure that your device’s location services are turned on and th... show fix »
🛠️ If you find the app difficult to use, take some time to explore the app’s features and settings. Fam... show fix »