fix problems on Via Verde Estacionar [android]

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—— Run into issues on Via Verde Estacionar? Get help pending when official support gets back to you!

Via Verde Estacionar
Info:
company: Via Verde
: cliente@viaverde.pt
: www.viaverde.pt
Chat with our AI-based Via Verde Estacionar Support
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UI issue

Too simple and buggy UX

Fix: Try to familiarize yourself with the app's layout by exploring all its features. Sometimes, a simple walkthrough can help you understand the... ⇲

Cumbersome parking management

Fix: Familiarize yourself with the app's features by reviewing any available user guides or FAQs. This can help you manage your parking more effi... ⇲

Useless compared to competitors

Fix: Identify specific features that you find lacking and look for workarounds or alternative apps that may offer those features. OR Consider... ⇲

Difficult layout and navigation

Fix: Take some time to explore the app thoroughly. Familiarizing yourself with the layout can help you navigate more easily. OR Look for user... ⇲
 
Payments issue

Requires different app for parking payment

Fix: Check if the payment app is available for download on the Google Play Store. Download and install it, then follow the instructions to link i... ⇲

Complicated payment process

Fix: Review the payment process step-by-step to identify where you are facing difficulties. Write down the steps and follow them carefully. OR... ⇲
 
Compatibility issue

No English version available

Fix: Change your device's language settings to Spanish, as some apps automatically adjust their language based on the device settings. Go to Sett... ⇲

No English language option

Fix: Change your device's language settings to Spanish, as some apps automatically adjust their language based on the device settings. Go to Sett... ⇲
 
Login issue

Cannot log in with existing account details

Fix: Double-check your login credentials for any typos. Ensure that the email and password are entered correctly, paying attention to case sensit... ⇲
 
Updates issue

No procedure to update car plate

Fix: Look for an option in the app settings or profile section that allows you to manage your vehicle information. If you can't find it, try logg... ⇲

Last update broke key features

Fix: Check if there is a newer version of the app available that may have fixed the issues introduced in the last update. Update the app if neces... ⇲
 
Network issue

Via Verde Estacionar seems offline unexpectedly

Fix: Check your internet connection. If you are on Wi-Fi, try switching to mobile data or vice versa. Also, ensure that your device is not in air... ⇲
 
Registration issue

Requires account creation to use app

Fix: If you are uncomfortable creating an account, check if there are any guest access options available in the app. Some apps allow limited func... ⇲
 
Bugs issue

Active parking not canceling properly

Fix: Try refreshing the app or logging out and back in to see if the active parking status updates correctly. OR If the cancellation feature i... ⇲

Cannot reactivate expired parking

Fix: Check if there is an option to extend or reactivate parking in the app. If not, you may need to create a new parking session. OR Keep tra... ⇲

Doesn't allow finishing parking period

Fix: Try logging out and back into the app to refresh your session, which may resolve the issue. OR If the app does not allow you to finish th... ⇲
 
Account issue

Email does not exist error

Fix: Double-check the email address you are using to log in. Ensure there are no typos or errors in the email format. OR If you are sure the e... ⇲

Email confirmation issues

Fix: Check your spam or junk email folder for the confirmation email. Sometimes, important emails can be filtered incorrectly. OR Try using a... ⇲

Inconvenient password re-entry

Fix: Use a password manager to store your passwords securely, which can help you log in quickly without having to remember each password. OR C... ⇲
 
Customization issue

Requires constant time extension management

Fix: Set reminders on your phone to notify you before your parking time expires, allowing you to manage extensions more effectively. OR If the... ⇲

Cannot control parking time

Fix: Review the app's features to see if there are options to set or adjust parking time. If not, consider using a different app that offers more... ⇲
 
Support issue

Poor customer service

Fix: Check if there are any FAQs or help sections within the app that may address your concerns without needing to contact support. OR Look fo... ⇲
 
Slow issue

Slow app performance

Fix: Clear the app cache and data. Go to Settings > Apps > Via Verde Estacionar > Storage > Clear Cache and Clear Data. This can help improve per... ⇲
 
Notifications issue

No expiration notifications

Fix: Check the app settings to see if there are options to enable notifications for parking expiration. Make sure notifications are turned on for... ⇲
 
Freezing issue

Freezes occasionally

Fix: Clear the app cache and data. Go to Settings > Apps > Via Verde Estacionar > Storage > Clear Cache and Clear Data. This can help improve per... ⇲
 
Installation issue

Requires reinstallation sometimes

Fix: If the app frequently requires reinstallation, check for updates regularly and ensure your device has enough storage space to run the app sm... ⇲
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 what users are saying
Good experience
53.8%

Bad experience
46.2%

Neutral
0.0%

~ from our NLP analysis of 6,884 combined software ratings.

 Private Data Via Verde Estacionar collects from your Android
  1. precise location (GPS and network-based)
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. prevent device from sleeping
  9. receive data from Internet