fix problems on Dipsea [android]

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—— Run into issues on Dipsea? Get help pending when official support gets back to you!

Dipsea – Spicy Audiobooks
Info:
company: Dipsea
: support@dipseastories.com
: dipseastories.com
: 25 Taylor Street, 401 San Francisco, CA 94102
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Payments issue

difficulties canceling free trial

Fix: 1. Access the subscription settings: Open the Dipsea app, go to your account settings, and look for subscription management options. Follow... ⇲

Dipsea becomes unusable after payment

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as payment issues can sometimes be related to connectivity... ⇲

billing info required for trial

Fix: 1. Review trial terms: Before signing up, carefully read the terms of the free trial to understand the billing requirements. 2. Use a virtu... ⇲
 
Customization issue

inability to filter content

Fix: 1. Use search functionality: If filtering is not available, try using the search bar to find specific content by keywords or categories. 2.... ⇲

limited content variety

Fix: 1. Explore different categories: Navigate through various categories in the app to discover new content that you may not have seen before.... ⇲
 
UI issue

read more button doesn't work

Fix: 1. Restart the app: Close and reopen the app to see if the button becomes responsive. 2. Clear cache: Go to Settings > Apps > Dipsea > Stor... ⇲

non-responsive controls

Fix: 1. Restart the app: Close and reopen the app to see if the controls become responsive again. 2. Clear app cache: Go to Settings > Apps > Di... ⇲
 
Bugs issue

quiz feature malfunctions

Fix: 1. Restart the app: Close the app completely and reopen it to see if the quiz feature starts working again. 2. Clear app cache: Go to Setti... ⇲
 
Crashes issue

Dipsea crashes frequently

Fix: 1. Clear app data: Go to Settings > Apps > Dipsea > Storage > Clear Data. This will reset the app and may resolve crashing issues. 2. Updat... ⇲
 
Loading issue

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection, as slow loading times can be caused by connectivit... ⇲
 
Notifications issue

notifications redirect to web browser

Fix: 1. Check app settings: Go to the Dipsea app settings and look for notification preferences. Adjust them to ensure they function as intended.... ⇲

promotional emails cannot be turned off

Fix: 1. Check app settings: Go to the Dipsea app settings and look for email preferences to manage your subscription to promotional emails. 2. U... ⇲
 
Search issue

search feature is sloppy

Fix: 1. Use specific keywords: When using the search feature, try to use more specific keywords to improve search results. 2. Clear app cache: G... ⇲
 
Syncing issue

no persistent playlist

Fix: 1. Create a manual playlist: Use the app's favorite or bookmark feature to manually create a list of your preferred content for easy access.... ⇲
 
Login issue

lagging during login

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as lagging during login can be caused by connectivity issue... ⇲
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 what users are saying
Good experience
59.2%

Bad experience
31.6%

Neutral
8.8%

~ from our NLP analysis of 1,764 combined software ratings.

 Private Data Dipsea collects from your Android
  1. read phone status and identity
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. view Wi-Fi connections
  5. view network connections
  6. full network access
  7. run at startup
  8. draw over other apps
  9. control vibration
  10. prevent device from sleeping
  11. Google Play license check
  12. read Google service configuration
  13. receive data from Internet

  Cost of Subscriptions
  1. $5.99 - $69.99 per item