fix problems on PicMa [android]

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—— Run into issues on PicMa? Get help pending when official support gets back to you!

PicMa: Hugs Video&AI Photo Lab
Info:
company: MagicTiger AI Photo Lab
: picma_support@magictiger.ai
: picma.magictiger.ai
: FLAT 1512, 15/F, LUCKY CENTER, NO.165-171 WAN CHAI ROAD, WAN CHAI, HONG KONG
Chat with our AI-based PicMa Support
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Payments issue

subscription options misleading

Fix: Review the subscription details carefully before purchasing. Take screenshots of the subscription options and terms for your records. If you... ⇲
 
Ads issue

image saving fails after watching ads

Fix: Ensure that you have sufficient storage space on your device. Go to 'Settings', then 'Storage', and check available space. If space is low,... ⇲

excessive ads during usage

Fix: Check if the app offers a paid version or subscription that removes ads. If so, consider upgrading if you find the ads too disruptive. OR... ⇲
 
Network issue

network disconnection errors

Fix: Check your internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. If using Wi-Fi, try restarting your route... ⇲
 
AI issue

AI-generated images do not resemble users

Fix: Experiment with different input images or settings within the app to see if the AI can generate a more accurate representation. Sometimes, t... ⇲
 
Loading issue

PicMa hangs while loading images

Fix: Try closing other apps running in the background to free up system resources. You can do this by accessing the recent apps menu and swiping... ⇲
 
UI issue

navigation is confusing and unorganized

Fix: Take some time to explore the app's interface. Familiarize yourself with the layout and features. You can also check for any tutorials or he... ⇲
 
Customization issue

limited to one image enhancement at a time

Fix: Plan your enhancements ahead of time. Use the app to enhance one image, save it, and then proceed to the next image. This can help you manag... ⇲

overly smoothes skin in enhancements

Fix: Look for settings within the app that allow you to adjust the intensity of skin smoothing. Many apps have sliders or options to customize th... ⇲
 
Updates issue

features removed after purchase

Fix: Check the app's settings or your account section to see if the features can be restored. Sometimes, features may be hidden or require reacti... ⇲
 
Glitches issue

creepy artifacts appear in processed images

Fix: Try using higher quality input images, as lower resolution images can sometimes lead to artifacts in processing. Ensure your images are clea... ⇲
 
Privacy issue

usage limits not disclosed

Fix: Review the app's terms of service or help section to see if there are any mentions of usage limits. This information is often buried in the... ⇲
 
Settings issue

trial options are insufficient

Fix: If the trial options do not meet your needs, consider looking for other apps that offer more comprehensive trial periods or features during... ⇲
 
Crashes issue

PicMa crashes frequently

Fix: Ensure that your device's operating system is up to date. Go to 'Settings', then 'System', and check for updates. An outdated OS can cause c... ⇲
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 what users are saying
Good experience
87.0%

Bad experience
9.3%

Neutral
3.7%

~ from our NLP analysis of 114,652 combined software ratings.

 Private Data PicMa collects from your Android
  1. find accounts on the device
  2. read the contents of your USB storage
  3. modify or delete the contents of your USB storage
  4. take pictures and videos
  5. record audio
  6. view Wi-Fi connections
  7. view network connections
  8. change network connectivity
  9. full network access
  10. change your audio settings
  11. run at startup
  12. control vibration
  13. prevent device from sleeping
  14. modify system settings
  15. modify/delete internal media storage contents
  16. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $79.99 per item