fix problems on ProgressBook Parent [android]

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—— Run into issues on ProgressBook Parent? Get help pending when official support gets back to you!

ProgressBook Parent/Student
Info:
company: Frontline Education
: mobilehelp@frontlineed.com
: 1400 Atwater Dr Malvern, PA 19355
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Account issue

Unexpected logouts

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates often fix bugs related to logouts. 2. Clear app da... ⇲

Inability to add multiple children

Fix: 1. Check app settings: Go to the settings within the app and look for an option to add additional children. Ensure you are following the cor... ⇲
 
Login issue

Error messages during login

Fix: 1. Check credentials: Ensure that you are entering the correct username and password. Double-check for typos. 2. Reset password: If you are... ⇲
 
UI issue

Limited visibility of assignments

Fix: 1. Check filters: Ensure that you are not applying any filters that limit the visibility of assignments. Look for any filter options in the... ⇲

ProgressBook Parent is outdated in design

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may include design improvements. 2. Provide feedback:... ⇲

Difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. 2. Use the search functio... ⇲
 
Updates issue

Inconsistent grade updates

Fix: 1. Refresh the grades page: Pull down on the grades section to refresh the data. This can help load the most recent updates. 2. Check for a... ⇲

No option to update app

Fix: 1. Check Google Play Store: Open the Google Play Store, search for ProgressBook Parent/Student, and see if an 'Update' button is available.... ⇲
 
Syncing issue

ProgressBook Parent does not reflect real-time progress

Fix: 1. Refresh the app: Pull down on the progress page to refresh the content. This can help load any new updates. 2. Check for app updates: En... ⇲
 
Glitches issue

Frequent glitches

Fix: 1. Clear app cache: Go to Settings > Apps > ProgressBook Parent/Student > Storage > Clear Cache to remove any corrupted data that may be cau... ⇲
 
Notifications issue

Missing assignment notifications are inaccurate

Fix: 1. Check notification settings: Go to your device's Settings > Apps > ProgressBook Parent/Student > Notifications and ensure notifications a... ⇲
 
Compatibility issue

ProgressBook Parent does not function on new devices

Fix: 1. Check compatibility: Ensure that your new device meets the app's system requirements. Check the app page on the Google Play Store for det... ⇲
 
Slow issue

Slow performance

Fix: 1. Clear app cache: Go to Settings > Apps > ProgressBook Parent/Student > Storage > Clear Cache to remove any outdated data that may be slow... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Check FAQs: Look for a Frequently Asked Questions (FAQ) section within the app or on the website for common issues and solutions. 2. Use... ⇲
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 what users are saying
Good experience
91.0%

Bad experience
4.8%

Neutral
3.9%

~ from our NLP analysis of 932 combined software ratings.

 Private Data ProgressBook Parent collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view Wi-Fi connections
  4. view network connections
  5. full network access
  6. run at startup
  7. draw over other apps
  8. control vibration
  9. prevent device from sleeping
  10. receive data from Internet