fix problems on Cyclers [android]

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—— Run into issues on Cyclers? Get help pending when official support gets back to you!

Cyclers: Bike Navigation & Map
Info:
company: Umotional s.r.o.
: hi@cyclers.app
: cyclers.app
: Bělehradská 858/23 Praha 2 12000 Czech Republic
Chat with our AI-based Cyclers Support
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Bugs issue

Routing algorithm ignores safe street crossings

Fix: Review the routing settings in the app. Look for options that prioritize safety or avoid busy roads. Adjust these settings to see if the rou... ⇲

Inconsistent trail mapping

Fix: Check for updates to the app, as trail mapping can improve with newer versions. Go to the Google Play Store and see if an update is availabl... ⇲
 
Customization issue

Difficult to create custom loops

Fix: Use the map interface to manually plot your route. Zoom in on the map and tap to create waypoints for your custom loop. Make sure to save th... ⇲

Limited editing options for routes

Fix: Explore the app's route editing features thoroughly. Look for options like 'Edit Route' or 'Modify Waypoints' in the menu. If these options... ⇲
 
Payments issue

Navigation fails after purchase

Fix: Ensure that your app is logged into the correct account that made the purchase. Go to the app settings and check your account information. I... ⇲

High subscription costs

Fix: Evaluate the features you use most and consider whether a lower-tier subscription might meet your needs. Check the app's subscription option... ⇲
 
Network issue

Traffic feature is inconsistent

Fix: Check if the traffic feature is enabled in the app settings. If it is, try toggling it off and on again to reset the feature. OR Ensure t... ⇲

Lacks real-time route adjustment

Fix: Ensure that location services are enabled on your device. Go to 'Settings' > 'Location' and make sure the app has permission to access your... ⇲
 
Gameplay issue

Requires constant user engagement

Fix: Adjust the app's notification settings to reduce the frequency of prompts. Go to 'Settings' > 'Notifications' and customize how often you re... ⇲
 
Support issue

Poor customer support

Fix: Utilize the app's FAQ or help section for common issues. This can often provide quick solutions without needing to contact support. OR En... ⇲
 
Syncing issue

Inability to pair devices for automatic uploads

Fix: Check the app's settings to ensure that device pairing is enabled. Look for options related to syncing or device connections. OR Ensure t... ⇲
 
Settings issue

Cyclers avoids preferred routes

Fix: Manually adjust your route by dragging it to your preferred paths on the map. This can help you create a route that aligns with your prefere... ⇲

Limited navigation options for premium users

Fix: Review the premium features available in the app and see if there are any additional options you can enable in the settings. OR If the pr... ⇲
 
UI issue

Confusing interface for non-technical users

Fix: Take some time to explore the app's interface and familiarize yourself with its layout. Look for tutorial videos or guides that explain how... ⇲

Lack of clear directions and visibility of arrows

Fix: Check the app's settings for options related to map display and navigation prompts. Adjust these settings to enhance visibility. OR If th... ⇲
 
Notifications issue

Too many unnecessary prompts during use

Fix: Adjust the app's notification settings to reduce the frequency of prompts. Go to 'Settings' > 'Notifications' and customize your preferences... ⇲
 
Loading issue

Difficulty in starting rides from certain locations

Fix: Manually set your starting point by tapping on the map to select your desired location. This can help you bypass any limitations the app has... ⇲
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 what users are saying
Good experience
93.8%

Bad experience
5.0%

Neutral
0.9%

~ from our NLP analysis of 11,980 combined software ratings.

 Private Data Cyclers collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. view Wi-Fi connections
  6. view network connections
  7. full network access
  8. run at startup
  9. control vibration
  10. prevent device from sleeping
  11. Google Play license check
  12. read Google service configuration
  13. receive data from Internet

  Cost of Subscriptions
  1. $2.99 - $79.99 per item