fix problems on NuMi [android]

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NuMi
Info:
company: Nutrisystem Inc.
: customerservice@nutrisystem.com
: www.numi.com
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Settings issue

Cannot reset or choose start date

Fix: 1. Check app settings: Look for any settings related to meal plans or tracking that may allow you to adjust the start date. 2. Create a new... ⇲

Inability to save recipes

Fix: 1. Write down recipes: Keep a separate document or notebook to write down your favorite recipes manually. 2. Use a different app: Consider... ⇲
 
Syncing issue

Journal entries misplaced

Fix: 1. Check different sections: Look through all sections of the app where journal entries might be stored, such as 'My Journal' or 'History.'... ⇲

Sync issues with Fitbit

Fix: 1. Check app permissions: Go to Settings > Apps > NuMi > Permissions and ensure that all necessary permissions are granted for syncing with... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore tutorials: Look for any tutorials or guides within the app that can help you understand the interface better. 2. Familiarize you... ⇲

Favorites not displaying

Fix: 1. Refresh the app: Close the app completely and reopen it to see if the favorites reappear. 2. Check your internet connection: Ensure you... ⇲
 
Support issue

Unresponsive customer support

Fix: 1. Check FAQs: Look for a Frequently Asked Questions (FAQ) section within the app or on the website for common issues and solutions. 2. Use... ⇲
 
Bugs issue

Inaccurate food tracking

Fix: 1. Manually enter food items: If the app's database is inaccurate, you can manually log your food by selecting 'Add Food' and entering the n... ⇲

Scanner feature unreliable

Fix: 1. Ensure good lighting: When using the scanner, make sure the barcode is well-lit and in focus. Poor lighting can affect scanning accuracy.... ⇲

Inconsistent meal logging

Fix: 1. Double-check entries: After logging a meal, review your entries to ensure they are saved correctly. 2. Log meals immediately: Try to log... ⇲

Frequent bugs and glitches

Fix: 1. Update the app: Ensure you are using the latest version of NuMi, as updates often fix bugs and glitches. 2. Clear app cache: Go to Setti... ⇲

Inaccurate activity tracking

Fix: 1. Manually log activities: If the app is not tracking activities accurately, consider logging them manually to ensure your records are corr... ⇲
 
Slow issue

Slow loading times

Fix: 1. Clear app cache: Go to Settings > Apps > NuMi > Storage > Clear Cache to remove temporary files that may be slowing down the app. 2. Res... ⇲
 
Ads issue

Pop-ups interfere with usability

Fix: 1. Adjust notification settings: Go to Settings > Apps > NuMi > Notifications and adjust the settings to reduce the frequency of pop-ups. 2... ⇲
 
Network issue

Links to discounts often broken

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when trying to access discount links. 2. Copy and paste lin... ⇲

NuMi requires constant internet connection

Fix: 1. Download offline content: If available, download any content or features that can be accessed offline. 2. Use a mobile hotspot: If you a... ⇲

No offline functionality

Fix: 1. Download content when online: Before going offline, download any necessary content or features that you may need. 2. Use alternative app... ⇲
 
Search issue

Difficult to find non-Nutrisystem foods

Fix: 1. Use the search function: Try searching for specific non-Nutrisystem foods by name or category. 2. Manually log foods: If you can't find... ⇲
 
Customization issue

Limited branded food options

Fix: 1. Manually enter food items: If your favorite brands are not available, you can manually log their nutritional information. 2. Suggest new... ⇲
 
Notifications issue

Notifications are overwhelming

Fix: 1. Adjust notification settings: Go to Settings > Apps > NuMi > Notifications and customize which notifications you want to receive. 2. Set... ⇲
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 what users are saying
Good experience
80.8%

Bad experience
12.1%

Neutral
7.0%

~ from our NLP analysis of 6,731 combined software ratings.

 Private Data NuMi collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view network connections
  6. full network access
  7. run at startup
  8. prevent device from sleeping
  9. receive data from Internet