Fix JLab errors on android

  2281 las palmas drive, suite 101 | carlsbad, ca 92011
I have a problem with JLab
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Compatibility
App does not support certain earbud models

🛠️ 1. Verify that your earbud model is listed as compatible on the JLab website or app documentation. 2... show fix »
App lacks compatibility with multiple devices

🛠️ 1. Check if your earbuds are currently connected to another device. Disconnect them from that device... show fix »
App has limited functionality for certain models

🛠️ 1. Refer to the user manual for your specific earbud model to understand its capabilities. 2. Use th... show fix »
App does not support basic Bluetooth functionality

🛠️ 1. Ensure that Bluetooth is enabled on your device and that the earbuds are in pairing mode. 2. Try... show fix »
 
Network
App fails to connect to earbuds

🛠️ 1. Ensure that the earbuds are in pairing mode. 2. Go to your phone's Bluetooth settings, forget the... show fix »
 
Registration
App has broken registration process

🛠️ 1. Ensure you have a stable internet connection. 2. Try registering using a different email address... show fix »
 
Customization
App does not allow for device customization

🛠️ 1. Check if there are any updates available for the app that may include new features. 2. Explore th... show fix »
 
Updates
App fails to update firmware

🛠️ 1. Ensure your earbuds are charged and within range of your phone. 2. Restart the app and try the fi... show fix »
 
UI
App has confusing interface

🛠️ 1. Familiarize yourself with the app by exploring each section. 2. Look for any user guides or tutor... show fix »
 
Settings
App does not provide necessary features

🛠️ 1. Check for any updates to the app that may add new features. 2. Explore alternative apps that may... show fix »
App does not allow resetting of settings

🛠️ 1. Try uninstalling and reinstalling the app to reset all settings. 2. Check if there is a reset opt... show fix »
 
Support
App has broken support links

🛠️ 1. Search for support resources directly on the JLab website instead of through the app. 2. Look for... show fix »
 
Slow
App is slow and redirects to website

🛠️ 1. Clear the app cache and data to improve performance. 2. Ensure your phone has enough storage spac... show fix »
 
Installation
App installation process is frustrating

🛠️ 1. Ensure your device meets the app's system requirements before installation. 2. Clear any previous... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
JLab Audio
Email:
  support@jlab.com
Website:
🌐 www.jlab.com
Terms/Privacy:
⚔️ https://intl.jlab.com/pages/terms-and-conditions
 Private Data JLab collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. view network connections
  5. pair with Bluetooth devices
  6. access Bluetooth settings
  7. change network connectivity
  8. full network access
  9. run at startup
  10. prevent device from sleeping
  11. receive data from Internet

 Breakdown of Software Ratings
Negative experience
50.8%

Positive experience
43.8%

Neutral
4.9%

~ from our NLP analysis of 1,599 combined software ratings.