Fix SAP Concur errors on android

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20 problems reported in the past 24 hours

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Uploads
Inability to attach receipts

🛠️ 1. Check permissions: Go to your device's Settings > Apps > SAP Concur > Permissions and ensure that... show fix »
Inability to upload files from receipt function

🛠️ 1. Check file format: Ensure that the files you are trying to upload are in a supported format (like... show fix »
 
UI
Issues with date selection

🛠️ 1. Restart the app: Close and reopen SAP Concur to refresh the app. 2. Check for updates: Make sure... show fix »
UI issues and bugs

🛠️ 1. Restart the app: Close and reopen SAP Concur to refresh the user interface. 2. Clear app cache:... show fix »
 
Customization
Poor filtering options

🛠️ 1. Use search functionality: Instead of filtering, use the search bar to find specific expenses or r... show fix »
Limited travel booking options

🛠️ 1. Use the web version: If the app has limited options, try accessing SAP Concur through a web brows... show fix »
 
Login
Authentication problems

🛠️ 1. Check your credentials: Ensure that you are entering the correct username and password. 2. Reset... show fix »
 
Syncing
Receipts not importing correctly

🛠️ 1. Check file format: Ensure that the receipts you are trying to import are in a supported format (l... show fix »
 
Bugs
Mileage tracking issues

🛠️ 1. Enable location services: Ensure that location services are enabled for SAP Concur in your device... show fix »
Errors when submitting reports

🛠️ 1. Check for app updates: Ensure you are using the latest version of SAP Concur. 2. Review report d... show fix »
App fails to populate expense list

🛠️ 1. Refresh the app: Close and reopen SAP Concur to refresh the expense list. 2. Check internet conn... show fix »
Duplicate expenses

🛠️ 1. Manually review entries: Regularly check your expense list for duplicates and delete them as nece... show fix »
Random date changes for hotel stays

🛠️ 1. Double-check date entries: When entering hotel stays, carefully review the dates before saving.... show fix »
 
Settings
Cannot save expenses

🛠️ 1. Check for app updates: Ensure you are using the latest version of SAP Concur. 2. Clear app cache... show fix »
Inability to edit expenses

🛠️ 1. Check permissions: Ensure that you have the necessary permissions to edit expenses within the app... show fix »
 
Compatibility
Inconsistent performance on Android

🛠️ 1. Clear app cache: Go to Settings > Apps > SAP Concur > Storage > Clear Cache to improve performanc... show fix »
 
Network
Cannot use offline

🛠️ 1. Prepare in advance: Before going offline, ensure all necessary data is synced while you have an i... show fix »
 
Battery
Automatic mileage capturing drains battery

🛠️ 1. Disable automatic tracking: Go to the app settings and turn off automatic mileage tracking to con... show fix »
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 Contact Support
Developer:
Concur Technologies, Inc.
Email:
  sap.concur.androidmobilefeedback@sap.com
Website:
🌐 www.concur.com
Terms/Privacy:
⚔️ https://www.sap.com/about/trust-center/data-privacy.html
 Private Data SAP Concur collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. read your contacts
  4. approximate location (network-based)
  5. precise location (GPS and network-based)
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. record audio
  10. view Wi-Fi connections
  11. view network connections
  12. pair with Bluetooth devices
  13. access Bluetooth settings
  14. change network connectivity
  15. disable your screen lock
  16. full network access
  17. run at startup
  18. reorder running apps
  19. control vibration
  20. prevent device from sleeping
  21. modify system settings
  22. Google Play license check
  23. receive data from Internet

 Breakdown of Software Ratings
Positive experience
88.5%

Negative experience
8.2%

Neutral
3.3%

~ from our NLP analysis of 107,518 combined software ratings.