fix problems on Park Smarter [android]

​

—— Run into issues on Park Smarter? Get help pending when official support gets back to you!

Park Smarter
Info:
company: IPS Group Inc
: MobileTeam@ipsgroupinc.com
: www.parksmarter.com
Chat with our AI-based Park Smarter Support
   Hello! How can I assist you?  

characters left:
 
Loading issue

Park Smarter fails to load zones

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲
 
Notifications issue

No notifications for time expiration

Fix: 1. Check notification settings: Go to your device Settings > Apps > Park Smarter > Notifications and ensure that notifications are enabled.... ⇲

Text notifications broken

Fix: 1. Check notification settings: Go to your device Settings > Apps > Park Smarter > Notifications and ensure that text notifications are enab... ⇲
 
Payments issue

Requires finding payment kiosk for zone number

Fix: 1. Use the app's map feature: If available, use the app's map feature to locate nearby payment kiosks. 2. Save your zone number: Once you f... ⇲

Payments often do not go through

Fix: 1. Check your payment method: Ensure that your payment method (credit/debit card) is valid and has sufficient funds. 2. Clear app cache: Go... ⇲

Extra service fee charged

Fix: 1. Review payment details: Check the app for any information regarding service fees before confirming payment. 2. Look for promotions: Some... ⇲

Cannot add time to expired meter

Fix: 1. Check app settings: Ensure that the app is set to allow adding time to expired meters if this feature exists. 2. Manually check the mete... ⇲

Bluetooth payment issues

Fix: 1. Check Bluetooth settings: Ensure that Bluetooth is enabled on your device and that it is properly paired with any required devices. 2. R... ⇲

Park Smarter does not register payments

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. 2. Clear app cache: Go to Settings > Apps > Par... ⇲

Inability to top off existing meter time

Fix: 1. Check app settings: Look for an option in the app that allows topping off existing meter time. 2. Manually check the meter: If the app d... ⇲
 
Login issue

Email login prohibited

Fix: 1. Use an alternative login method: If the app allows, try logging in using a phone number or social media account instead of email. 2. Res... ⇲
 
Compatibility issue

Incompatible with certain phone numbers

Fix: 1. Verify phone number format: Ensure that you are entering your phone number in the correct format, including the country code if necessary... ⇲
 
Syncing issue

Information does not auto-populate

Fix: 1. Check app settings: Go to the app settings and ensure that auto-fill options are enabled. 2. Clear app cache: Go to Settings > Apps > Pa... ⇲

Inconsistent meter status updates

Fix: 1. Refresh the app: Manually refresh the app to see if the meter status updates. 2. Check for app updates: Ensure you are using the latest... ⇲
 
Security issue

Multiple authentication required

Fix: 1. Check app settings: Look for an option in the app settings to reduce the frequency of authentication prompts. 2. Use biometric authentic... ⇲

Requires complex password

Fix: 1. Use a password manager: Consider using a password manager to generate and store complex passwords easily. 2. Create a memorable complex... ⇲
 
Crashes issue

Park Smarter frequently crashes

Fix: 1. Clear app cache: Go to Settings > Apps > Park Smarter > Storage > Clear Cache to remove temporary files that may be causing crashes. 2.... ⇲

Park Smarter crashes during account creation

Fix: 1. Clear app cache: Go to Settings > Apps > Park Smarter > Storage > Clear Cache to resolve any temporary issues causing crashes. 2. Restar... ⇲
 
Slow issue

Slow performance

Fix: 1. Clear app cache: Go to Settings > Apps > Park Smarter > Storage > Clear Cache to improve performance. 2. Close background apps: Close an... ⇲
 
UI issue

Insufficient zone information

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include improved zone information. 2. Use the app's hel... ⇲

Unclear error messages

Fix: 1. Take a screenshot: If you encounter an error message, take a screenshot for reference. 2. Search online: Look up the error message onlin... ⇲

Invalid selection messages

Fix: 1. Double-check selections: Ensure that you are making valid selections within the app. 2. Restart the app: Close and reopen the app to res... ⇲
 
Registration issue

Convoluted sign-up process

Fix: 1. Follow step-by-step instructions: Carefully follow the sign-up instructions provided in the app. 2. Use a simple password: If the passwo... ⇲
 
Freezing issue

Park Smarter freezes during use

Fix: 1. Clear app cache: Go to Settings > Apps > Park Smarter > Storage > Clear Cache to resolve freezing issues. 2. Restart your device: Restar... ⇲
 
Privacy issue

No anonymous usage option

Fix: 1. Use a temporary phone number: Consider using a temporary phone number for registration if anonymity is a concern. 2. Check for guest mod... ⇲
 
Support issue

Feedback links do not work

Fix: 1. Check internet connection: Ensure you have a stable internet connection when trying to access feedback links. 2. Try a different browser... ⇲
 
Account issue

Deregistration issues

Fix: 1. Follow the app's deregistration process: Carefully follow the steps provided in the app for deregistration. 2. Clear app cache: Go to Se... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
82.8%

Good experience
13.3%

Neutral
3.7%

~ from our NLP analysis of 1,358 combined software ratings.

 Private Data Park Smarter collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. record audio
  8. view Wi-Fi connections
  9. view network connections
  10. pair with Bluetooth devices
  11. access Bluetooth settings
  12. control flashlight
  13. full network access
  14. change your audio settings
  15. run at startup
  16. draw over other apps
  17. control vibration
  18. prevent device from sleeping
  19. read Google service configuration
  20. receive data from Internet