fix problems on EMMO [android]

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—— Run into issues on EMMO? Get help pending when official support gets back to you!

EMMO
Info:
company: EMMO Corp.
: helloemmo@163.com
: www.emmo.club
: Taihu E Rd, Xinbei District, Changzhou, Jiangsu, China
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Bugs issue

location resets when editing entries

Fix: When editing an entry, make sure to re-select the location before saving. If the app allows you to set a default location, check the setting... ⇲

EMMO combines random days

Fix: Check the app settings to ensure that the date format is set correctly. Sometimes, incorrect date settings can cause entries to merge. Go to... ⇲
 
Glitches issue

keyboard glitch prevents spacing

Fix: Try restarting the app to see if the keyboard glitch resolves itself. Close the app completely and reopen it to refresh the interface. OR... ⇲
 
Slow issue

drawing feature is laggy

Fix: Check if there are any updates for the app that may improve performance. Go to the Google Play Store and update EMMO if necessary. OR Try... ⇲

typing lag causes spelling mistakes

Fix: Try using a different keyboard app that may perform better. Go to Settings > Language & Input > Current Keyboard and select a different opti... ⇲
 
Crashes issue

EMMO crashes when revisiting older entries

Fix: Clear the app cache to remove any corrupted data that may be causing crashes. Go to Settings > Apps > EMMO > Storage > Clear Cache. OR If... ⇲
 
Syncing issue

sync and backup options do not work

Fix: Check your internet connection to ensure it is stable. Syncing and backup require a reliable connection. If you are on mobile data, try swit... ⇲
 
Backup issue

lost data after phone transfer

Fix: Before transferring data, ensure that you have backed up your entries within the app. Look for a backup option in the settings and follow th... ⇲
 
Loading issue

unable to load other users' works

Fix: Ensure that you have a stable internet connection, as loading other users' works may require data access. Check your Wi-Fi or mobile data se... ⇲
 
Settings issue

no save or draft feature for drawings

Fix: Consider using a separate drawing app that allows saving drafts and then importing the finished drawings into EMMO. Look for apps that suppo... ⇲
 
Customization issue

no zoom feature for drawing

Fix: If the app does not support zooming, consider using a different drawing app that offers this feature. Look for drawing apps in the Play Stor... ⇲

no layers for drawing

Fix: If layers are essential for your drawing process, consider using a dedicated drawing app that supports layers. Many apps in the Play Store o... ⇲

limited customization options

Fix: Explore the app settings thoroughly to see if there are hidden customization options that you may have missed. Sometimes, options are nested... ⇲
 
Messages issue

inappropriate messages on startup

Fix: Check the app settings for any options related to content filtering or user-generated content. Adjust these settings if available. OR If... ⇲
 
Uploads issue

exporting entries does not work

Fix: Ensure that you have the latest version of the app, as updates may fix bugs related to exporting. Check the Google Play Store for updates.... ⇲
 
UI issue

unable to adjust photo size in diary

Fix: Check if there are any settings within the app that allow you to resize photos before inserting them. Look for options in the photo upload s... ⇲
 
Freezing issue

EMMO freezes when leaving profile

Fix: Clear the app cache to remove any temporary files that may be causing the freeze. Go to Settings > Apps > EMMO > Storage > Clear Cache. OR... ⇲
 
Registration issue

unable to create an account due to email issues

Fix: Double-check the email address you are entering for typos or formatting errors. Ensure it is a valid email format. OR Try using a differe... ⇲
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 Private Data EMMO collects from your Android
  1. retrieve running apps
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view Wi-Fi connections
  8. view network connections
  9. change network connectivity
  10. connect and disconnect from Wi-Fi
  11. full network access
  12. control vibration
  13. prevent device from sleeping