fix problems on Confide [android]

—— Run into issues on Confide? Get help pending when official support gets back to you!

Confide - secure messenger

Info:

company: Mobile Heroes

: support@getconfide.com

: getconfide.com

: Via Nino Bonnet 10 20154 Milano

Chat with our AI-based Confide Support

🛠️ Common Confide Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Notification issues

Fix: Check your device's notification settings. Go to 'Settings' > 'Apps' > 'Confide' > 'Notifications' and ensure that notifications are enabled... ⇲

1% of users had this problem

Constant prompts to upgrade

Fix: If you are frequently prompted to upgrade, check if there is an option in the app settings to disable upgrade notifications. This is often f... ⇲

14% of users had this problem

Customization issue

Limited features in free version

Fix: Explore the features available in the free version and utilize them to their fullest. Familiarize yourself with the app's capabilities to ma... ⇲

UI issue

Poor user interface

Fix: Try customizing the app settings to improve your experience. Look for options to change themes or layouts that may make navigation easier.... ⇲

Payments issue

High subscription cost

Fix: Evaluate your usage of the app and determine if the subscription is worth the cost. If not, consider using the free version or looking for a... ⇲

Messages issue

Lack of one-to-one conversation

Fix: If you need to have private conversations, consider using other messaging apps that support one-to-one chats while still maintaining privacy... ⇲

Inability to keep messages permanently

Fix: Take screenshots of important messages if you need to keep them for future reference. Be sure to respect privacy and confidentiality when do... ⇲

Inconsistent message deletion

Fix: Double-check the app settings to ensure that message deletion preferences are set correctly. Look for options related to message retention a... ⇲

Limited attachment options

Fix: Check if there are any updates available for the app that may expand attachment options. Go to the Google Play Store and look for updates.... ⇲

Overly complex message reading process

Fix: Familiarize yourself with the app's features by reviewing any tutorials or help sections available within the app. This can help you navigat... ⇲

Account issue

Complicated cancellation process

Fix: Review the cancellation policy in the app's settings or help section. Follow the outlined steps carefully to ensure you cancel your subscrip... ⇲

Unclear free trial terms

Fix: Read the terms and conditions associated with the free trial carefully. This information is usually found on the app's website or within the... ⇲

Support issue

Delayed customer support

Fix: Check the app for any FAQs or help sections that may address your issue without needing to contact support. This can save time and provide i... ⇲

Unresponsive to refund requests

Fix: Document your refund request by keeping records of your communication with customer support. This can help if you need to escalate the issue... ⇲

Crashes issue

Frequent crashes

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the Google Play Store, search for Confide,... ⇲

Ads issue

Excessive advertising for pro version

Fix: If ads are intrusive, consider using the app in offline mode if possible, which may reduce the frequency of ads. OR Look for settings wit... ⇲

Privacy issue

Requires personal information for sign up

Fix: Review the privacy policy to understand how your information will be used. If you are uncomfortable, consider using a different app that req... ⇲

Updates issue

Changes negatively impacted user experience

Fix: Explore the app settings to see if you can revert to previous settings or layouts that you found more user-friendly. OR Stay updated with... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.8%

Bad experience

10.8%

Neutral

3.3%

~ from our NLP analysis of 13,308 combined software ratings.

Private Data Confide collects from your Android

read your contacts
read the contents of your USB storage
modify or delete the contents of your USB storage
take pictures and videos
record audio
view Wi-Fi connections
view network connections
full network access
run at startup
control vibration
prevent device from sleeping
receive data from Internet

Cost of Subscriptions

$1.99 - $59.99 per item