Fix FreeStyle Libre 2 errors on android

Experiencing issues? Solve common FreeStyle Libre 2 problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click
🔍   Select the category that fits your issue:
All
 
Customization
Inability to customize alarm tones

🛠️ Check if the app has any updates available that might include new features. Go to the Google Play St... show fix »
 
Network
Connectivity issues with sensors

🛠️ Make sure that Bluetooth is enabled on your Android device. Go to 'Settings' > 'Bluetooth' and ensur... show fix »
App frequently loses signal

🛠️ Ensure that your device is within the recommended range of the sensor. If you are too far away, the... show fix »
 
Notifications
Notifications persist even when silenced

🛠️ Go to your device's 'Settings' > 'Apps' > 'FreeStyle Libre 2' > 'Notifications' and ensure that noti... show fix »
Constant reminders to open the app

🛠️ Check the app settings for any options related to reminders or notifications. Go to 'Settings' > 'No... show fix »
High volume of notifications

🛠️ Go to 'Settings' > 'Apps' > 'FreeStyle Libre 2' > 'Notifications' and adjust the notification settin... show fix »
 
Bugs
Inconsistent sensor readings

🛠️ Ensure that the sensor is applied correctly and that it is not expired. Check the expiration date on... show fix »
 
Freezing
App requires frequent restarts

🛠️ Check for app updates in the Google Play Store. An update may fix bugs that cause the app to crash.... show fix »
 
Compatibility
Limited compatibility with Android devices

🛠️ Check the app's compatibility list on the Google Play Store to ensure your device is supported. If y... show fix »
Inability to pair sensor with multiple devices

🛠️ Check the app's documentation for any limitations regarding device pairing. If it states that only o... show fix »
 
Support
No option to report defective sensors through the app

🛠️ Keep a record of any defective sensors and their details, such as the serial number and the issue en... show fix »
 
Audio
App does not function well in silent mode

🛠️ Ensure that the app's notification settings are configured correctly. Go to 'Settings' > 'Apps' > 'F... show fix »
Inability to snooze alarms effectively

🛠️ Check the app settings for any snooze options. Go to 'Settings' > 'Alarms' and see if there is a sno... show fix »
 
Loading
Frequent 'try again in 10 minutes' messages

🛠️ Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile... show fix »
 
Settings
App configuration takes too long

🛠️ Try to streamline the setup process by ensuring that you have all necessary information and material... show fix »
 
Battery
Battery drain due to constant Bluetooth use

🛠️ Limit the use of Bluetooth when not actively monitoring your sensor. Turn off Bluetooth in your devi... show fix »
 
UI
Poor user interface and experience

🛠️ Explore the app settings to see if there are any options to customize the interface or improve usabi... show fix »
 
Ads
Misleading claims about fingerstick requirements

🛠️ Refer to the user manual or official documentation for accurate information regarding fingerstick re... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Abbott Diabetes Care Inc.
Email:
  support@abbottdiabetes.com
Website:
🌐 www.freestyle.abbott
Terms/Privacy:
⚔️ https://www.diabetescare.abbott/privacy-policy/freestyle-librelink.html
 Private Data FreeStyle Libre 2 collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view network connections
  4. pair with Bluetooth devices
  5. access Bluetooth settings
  6. full network access
  7. control Near Field Communication
  8. run at startup
  9. control vibration
  10. prevent device from sleeping
  11. Google Play license check
  12. receive data from Internet

 Breakdown of Software Ratings
Positive experience
52.4%

Negative experience
37.5%

Neutral
10.0%

~ from our NLP analysis of 6,071 combined software ratings.