fix problems on Moovit [android]

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—— Run into issues on Moovit? Get help pending when official support gets back to you!

Moovit: Bus & Train Schedules
Info:
company: Moovit
: support@moovit.com
: www.moovit.com
: Ilan Ramon 2 Ness Ziona Israel
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UI issue

Routes not showing up

Fix: Restart the app to refresh the data. Close Moovit completely and reopen it to see if the routes appear. If not, try restarting your device.... ⇲

Difficulty building routes in foreign locations

Fix: Make sure you have the correct location settings enabled. Go to Settings > Location and ensure that it is turned on and set to high accuracy... ⇲

Cluttered user interface

Fix: Explore the app settings for any options to customize the interface. Look for themes or layout options that may simplify the view. OR Fam... ⇲

Inability to sort nearby stations by departure time

Fix: Use the search function to find specific routes or stations, which may allow you to view departure times more effectively. OR Check if th... ⇲

Difficulty accessing bus stop information

Fix: Use the search function to find specific bus stops directly. Enter the bus stop name or number in the search bar for quicker access. OR C... ⇲
 
Network issue

Live bus location feature unreliable

Fix: Ensure that your GPS is functioning properly. Check your device's location settings and make sure Moovit has permission to access your locat... ⇲

Limited offline functionality

Fix: Download maps or routes for offline use when you have a stable internet connection. Look for an option in the app to save routes for offline... ⇲

Inconsistent GPS tracking

Fix: Ensure that your device's GPS is functioning properly. Test it with other apps that require location services to confirm accuracy. OR Try... ⇲
 
Bugs issue

Moovit fails to recognize arrival at destination

Fix: Check if your location services are set to high accuracy. Go to Settings > Location > Mode and select 'High accuracy'. OR Manually mark y... ⇲

Poor information quality

Fix: Verify the information with local transit authorities or websites to cross-check the data provided by Moovit. OR Report inaccuracies with... ⇲

Calendar feature not working

Fix: Check for any updates to the app that may fix bugs related to the calendar feature. Go to the Google Play Store and update if necessary. O... ⇲

Direction arrows not functioning

Fix: Restart the app to refresh the navigation features. Close Moovit completely and reopen it to see if the arrows appear correctly. OR Check... ⇲
 
Updates issue

Favorites disappearing after updates

Fix: Regularly back up your favorites by taking screenshots or writing them down before updating the app. This way, you can restore them if they... ⇲

Moovit becomes unusable after updates

Fix: Clear the app cache and data after an update. Go to Settings > Apps > Moovit > Storage > Clear Cache and Clear Data to resolve potential iss... ⇲

Lack of real-time updates for certain areas

Fix: Check if the app has a setting to enable real-time updates. Go to the app settings and look for options related to notifications or updates.... ⇲
 
Payments issue

In-app fare payment unavailable in some cities

Fix: Look for alternative payment methods within the app, such as linking to a digital wallet or using a different payment option. OR Research... ⇲
 
Crashes issue

Moovit crashes or fails to load

Fix: Clear the app cache and data. Go to Settings > Apps > Moovit > Storage > Clear Cache and Clear Data. This can resolve many loading issues.... ⇲
 
Notifications issue

Notifications not functioning

Fix: Check your device's notification settings. Go to Settings > Apps > Moovit > Notifications and ensure they are enabled. OR Re-enable notif... ⇲
 
Ads issue

Excessive full-screen ads

Fix: Consider upgrading to a premium version of Moovit if available, as this often removes ads. Check the app settings or the official website fo... ⇲
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 what users are saying
Good experience
77.9%

Bad experience
18.5%

Neutral
3.6%

~ from our NLP analysis of 1,412,799 combined software ratings.

 Private Data Moovit collects from your Android
  1. find accounts on the device
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. full network access
  12. control Near Field Communication
  13. run at startup
  14. draw over other apps
  15. use accounts on the device
  16. control vibration
  17. prevent device from sleeping
  18. read Google service configuration
  19. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $11.99 per item