fix problems on CamperMate [android]

—— Run into issues on CamperMate? Get help pending when official support gets back to you!

CamperMate: Au & NZ Road Trip

Info:

company: GeoZone

: info@campermate.co.nz

: campermate.com

Chat with our AI-based CamperMate Support

🛠️ Common CamperMate Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires signal for map to load

Fix: To mitigate the issue of needing a signal for maps to load, consider downloading offline maps before heading to areas with poor connectivity... ⇲

17% of users had this problem

Cannot use multiple filters at once

Fix: As a workaround for the inability to use multiple filters, try applying one filter at a time and then manually noting the results. You can t... ⇲

17% of users had this problem

Crashes issue

Crashes after updates

Fix: If the app crashes after an update, try clearing the app's cache. Go to your device's Settings > Apps > CamperMate > Storage > Clear Cache.... ⇲

Syncing issue

Loses saved locations after reinstall

Fix: To prevent losing saved locations, ensure that you are logged into your account within the app, if applicable. This may allow your saved loc... ⇲

Bugs issue

Not all places bookable via app

Fix: To find bookable locations, check the app's website or other platforms for a complete list of places that can be booked. This can help you i... ⇲

Search issue

Exact location search issues

Fix: If the exact location search is not working, try using different keywords or variations of the location name. Sometimes, using nearby landma... ⇲

Network issue

Offline maps do not work

Fix: If offline maps are not functioning, ensure that you have downloaded the maps correctly while connected to the internet. Go to the map secti... ⇲

Fails to open with internet connection

Fix: If the app fails to open despite having an internet connection, try restarting your device. This can help clear any temporary issues that ma... ⇲

Data issue

Data hungry

Fix: To reduce data usage, go to the app settings and look for options to limit data usage or switch to a low-data mode if available. This can he... ⇲

Ads issue

Ad overlays on map

Fix: If ad overlays are obstructing your view, check if there is an option in the app settings to disable ads or switch to a premium version of t... ⇲

Updates issue

Offline maps need re-downloading after updates

Fix: To avoid re-downloading offline maps after every update, check if there is an option in the app settings to keep offline maps after updates.... ⇲

Privacy issue

Hidden data collection

Fix: To manage data collection, review the app's privacy settings. Go to Settings > Privacy and adjust the permissions to limit what data the app... ⇲

UI issue

Clunky filtering options

Fix: If filtering options feel clunky, try using the search function to find specific locations or features instead of relying solely on filters.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

86.6%

Bad experience

7.7%

Neutral

4.9%

~ from our NLP analysis of 12,490 combined software ratings.

Private Data CamperMate collects from your Android

approximate location (network-based)
precise location (GPS and network-based)
read the contents of your USB storage
modify or delete the contents of your USB storage
view Wi-Fi connections
view network connections
full network access
run at startup
prevent device from sleeping
receive data from Internet