fix problems on Litmatch [android]

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—— Run into issues on Litmatch? Get help pending when official support gets back to you!

Litmatch—Make new friends
Info:
company: CONSTRUCT TECHNOLOGY
: lit@litatom.com
: www.litmatchapp.com
Chat with our AI-based Litmatch Support
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Settings issue

language change issue

Fix: Go to the app settings and look for language options. Change the language and restart the app to see if it takes effect. OR If the langua... ⇲

language change issues

Fix: Go to the app settings and look for language options. Change the language to your preferred one and restart the app to see if it takes effec... ⇲

age range filter not respected

Fix: Double-check your age range settings in the app. Ensure that you have set the filters correctly and that they are saved properly. OR Try... ⇲

inaccurate distance filter

Fix: Ensure that your device's location services are enabled and set to high accuracy in the device settings. OR Try restarting the app or you... ⇲

active status toggle issue

Fix: Check the app settings to see if there is an option to toggle your active status. If not, try logging out and back in to refresh the setting... ⇲

active status toggle issues

Fix: Check the app settings to ensure that the active status toggle is set correctly. Toggle it off and back on to reset it. OR If the toggle... ⇲
 
Backup issue

no conversation archiving feature

Fix: As a workaround, take screenshots of important conversations and save them in a separate folder on your device. OR Use a note-taking app... ⇲

no option to archive conversations

Fix: Check if there is a 'mute' or 'hide' option for conversations, which can serve as a temporary workaround to reduce clutter. OR Consider c... ⇲
 
Account issue

account blocking issues

Fix: If you are unable to block someone, try restarting the app or your device to refresh the functionality. OR Ensure you are following the c... ⇲

account ban after deletion

Fix: Before deleting your account, ensure you have backed up any important data. If you face a ban, try creating a new account with a different e... ⇲

account banned after deletion

Fix: If you wish to create a new account, ensure that you use a different email address or phone number than the one associated with the banned a... ⇲
 
Security issue

abuse reporting issues

Fix: Familiarize yourself with the reporting process in the app and ensure you are following the correct steps to report abuse. OR Keep a reco... ⇲
 
Notifications issue

notification system issues

Fix: Go to your device settings and check the app permissions. Ensure that notifications are enabled for Litmatch. OR Within the app, navigate... ⇲
 
Privacy issue

rude users

Fix: Utilize the block feature to prevent rude users from contacting you again. This can usually be found in the user profile options. OR Enga... ⇲

privacy concerns with device access

Fix: Review the app permissions in your device settings and disable any unnecessary permissions that the app does not need to function. OR Con... ⇲

rude interactions

Fix: Use the block feature to prevent further contact with rude users and report them if necessary. OR Focus on positive interactions and enga... ⇲

cannot delete sent photos from other side

Fix: Inform the recipient to delete the photo from their end. You cannot delete it directly, but you can request them to do so. OR Consider us... ⇲

automated bios misleading

Fix: Be cautious when interacting with users and verify their information through conversation before engaging further. OR Report any profiles... ⇲

fake profiles

Fix: Be cautious and verify profiles before engaging. Look for signs of authenticity, such as mutual friends or detailed bios. OR Report any f... ⇲

privacy concerns

Fix: Review your privacy settings in the app and adjust them to limit who can see your profile and contact you. OR Be cautious about the infor... ⇲
 
Network issue

high data usage

Fix: Limit background data usage for the app in your device settings to reduce overall data consumption. OR Use the app on Wi-Fi whenever poss... ⇲

server language issues

Fix: Check if you can manually select a server with your preferred language in the app settings. OR If the server language is incorrect, try l... ⇲

poor connection during games

Fix: Ensure you have a stable internet connection and try switching to a different network if possible. OR Close other apps running in the bac... ⇲

poor connection

Fix: Switch to a different Wi-Fi network or move closer to your router to improve connection quality. OR Restart your device to refresh the ne... ⇲
 
Slow issue

slow message sending

Fix: Check your internet connection and switch to a more stable network if possible. Restarting your router may help. OR Clear the app cache t... ⇲
 
Loading issue

news feed loading issues

Fix: Check your internet connection and try refreshing the news feed by pulling down on the screen. OR Clear the app cache to improve loading... ⇲
 
UI issue

inability to like moments from different regions

Fix: Check if there are any regional restrictions in the app settings that may prevent liking moments from other areas. OR Engage with users f... ⇲
 
Ads issue

excessive ads

Fix: Check if there is an option to purchase an ad-free version of the app in the settings or store. OR Consider using the app during off-peak... ⇲
 
Messages issue

bot messages

Fix: If you receive bot messages, try to identify and block the user if possible. This can help reduce unwanted interactions. OR Engage with u... ⇲

confusing bot messages

Fix: If you receive confusing messages, try to clarify by asking direct questions to the sender. OR Avoid engaging with bots and focus on genu... ⇲
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 what users are saying
Good experience
65.7%

Bad experience
28.6%

Neutral
5.7%

~ from our NLP analysis of 995,723 combined software ratings.

 Private Data Litmatch collects from your Android
  1. retrieve running apps
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. record audio
  9. view Wi-Fi connections
  10. view network connections
  11. change network connectivity
  12. connect and disconnect from Wi-Fi
  13. full network access
  14. change your audio settings
  15. run at startup
  16. draw over other apps
  17. control vibration
  18. prevent device from sleeping
  19. receive data from Internet

  Cost of Subscriptions
  1. $0.13 - $254.99 per item