fix problems on BiP [android]

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—— Run into issues on BiP? Get help pending when official support gets back to you!

BiP - Messenger, Video Call
Info:
company: BiP A.S
: info@bip.com
: www.bip.com
: Aydınevler Mahallesi, İnönü Caddesi No: 20 B Blok Küçükyalı Ofispark 34854 Maltepe/ISTANBUL
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Settings issue

No option to receive calls only on non-Turkcell sims

Fix: Check the app settings for call preferences. Look for options related to SIM management or call settings. If there is an option to select wh... ⇲

Blocking spam calls is complicated

Fix: To block spam calls, go to the app's call settings. Look for a section on call blocking or call management. You may be able to add specific... ⇲

No option to accept calls only from contacts

Fix: Check the app's call settings for any options related to call filtering or contact management. If available, enable a feature that allows ca... ⇲

Call limited to one hour

Fix: If you encounter a one-hour limit, consider breaking your calls into shorter segments. You can call back after the limit is reached. OR C... ⇲

No option to change mobile number

Fix: Check the app settings for account management options. Look for a section that allows you to update your mobile number. If available, follow... ⇲

No option to use app without SIM

Fix: If the app requires a SIM, consider using a virtual SIM service if available. This can allow you to use the app without a physical SIM card.... ⇲
 
UI issue

Poor UX design

Fix: Familiarize yourself with the app's layout and features. Sometimes, taking time to explore the app can help you find shortcuts or features t... ⇲

Full contact names not displayed properly

Fix: Check your contact list to ensure that names are saved correctly. Edit any contacts that are not displaying properly in the app. OR If th... ⇲
 
Messages issue

Frustrating call and messaging separation

Fix: Try to use the app for both calls and messaging in a more integrated way. Familiarize yourself with the app's features to see if there are o... ⇲

Messages and video calls delayed

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or mobile data connection. If the connection is weak, try switching to a diff... ⇲

Free SMS limit reached frequently

Fix: Monitor your SMS usage within the app. If you are reaching your limit quickly, consider using alternative messaging methods like internet-ba... ⇲
 
Login issue

Unable to login on multiple devices

Fix: Check the app's policy on device usage. Some apps limit the number of devices that can be logged in simultaneously. If this is the case, log... ⇲

Server errors during login

Fix: Ensure that you have a stable internet connection. If the connection is unstable, try switching to a different network or resetting your rou... ⇲
 
Notifications issue

Delayed notifications

Fix: Check your device's notification settings. Go to Settings > Apps > BiP > Notifications, and ensure that notifications are enabled and set to... ⇲
 
Screen issue

Display stays on during calls

Fix: Check the app settings for any options related to display or screen timeout during calls. If available, adjust these settings to allow the s... ⇲

No screen sharing feature

Fix: If screen sharing is not available, consider using alternative apps that offer this feature for your needs. Research apps that specialize in... ⇲
 
Slow issue

Slow message and file sending

Fix: Ensure you have a strong internet connection. If you are on Wi-Fi, try moving closer to the router or switching to mobile data to see if it... ⇲
 
Audio issue

Audio messages require careful operation

Fix: Practice using the audio message feature to become more familiar with its operation. This may help reduce errors when sending audio messages... ⇲

Inconsistent voice clarity during calls

Fix: Check your internet connection for stability. A weak connection can lead to poor call quality. Try switching to a different network if possi... ⇲
 
Network issue

Video and audio calls frequently disconnect

Fix: Check your internet connection for stability. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the connection impro... ⇲
 
Registration issue

Account creation errors

Fix: Ensure that you are entering all required information correctly during account creation. Double-check for typos or missing fields. OR Try... ⇲
 
Downloads issue

Long download times for media

Fix: Ensure you have a strong and stable internet connection. If you are on Wi-Fi, try moving closer to the router or switching to mobile data.... ⇲
 
Customization issue

Limited features compared to competitors

Fix: Explore the app thoroughly to ensure you are utilizing all available features. Sometimes, features may be hidden or not immediately obvious.... ⇲

Lack of stickers and status features

Fix: Explore the app's settings to see if there are any options to enable stickers or status features. Sometimes, these features may need to be a... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.7%

Bad experience
18.0%

Neutral
4.2%

~ from our NLP analysis of 1,319,191 combined software ratings.

 Private Data BiP collects from your Android
  1. find accounts on the device
  2. add or remove accounts
  3. read your contacts
  4. modify your contacts
  5. approximate location (network-based)
  6. precise location (GPS and network-based)
  7. read your text messages (SMS or MMS)
  8. receive text messages (MMS)
  9. receive text messages (SMS)
  10. send SMS messages
  11. edit your text messages (SMS or MMS)
  12. directly call phone numbers
  13. read call log
  14. read phone status and identity
  15. read the contents of your USB storage
  16. modify or delete the contents of your USB storage
  17. take pictures and videos
  18. record audio
  19. view Wi-Fi connections
  20. view network connections
  21. create accounts and set passwords
  22. pair with Bluetooth devices
  23. access Bluetooth settings
  24. change network connectivity
  25. allow Wi-Fi Multicast reception
  26. connect and disconnect from Wi-Fi
  27. full network access
  28. change your audio settings
  29. control Near Field Communication
  30. run at startup
  31. draw over other apps
  32. control vibration
  33. prevent device from sleeping
  34. toggle sync on and off
  35. install shortcuts
  36. read Google service configuration
  37. receive data from Internet

  Cost of Subscriptions
  1. $0.49 - $299.99 per item