fix problems on VN Video Editor [android]

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—— Run into issues on VN Video Editor? Get help pending when official support gets back to you!

VN Video Editor
Info:
company: Ubiquiti Labs, LLC
: vn.support@ui.com
: www.vlognow.me
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Video issue

export issues with video file format

Fix: 1. Change export settings: Before exporting, go to the export settings and select a different file format or resolution that is compatible w... ⇲
 
Audio issue

audio does not sync with video

Fix: 1. Check audio settings: Ensure that the audio track is properly aligned with the video track in the timeline. You can manually adjust the a... ⇲

audio delayed or not playing

Fix: 1. Check audio settings: Go to the audio settings in the app and ensure that the audio track is not muted or set to a very low volume. OR... ⇲
 
Glitches issue

preview video is glitchy

Fix: 1. Lower preview quality: In the app settings, look for an option to lower the preview quality. This can help reduce glitches during playbac... ⇲
 
UI issue

text elements overlap

Fix: 1. Adjust text layers: Select the overlapping text elements in the timeline and adjust their position or timing to ensure they do not overla... ⇲
 
Bugs issue

duplicate elements get lost

Fix: 1. Use the undo feature: If you accidentally lose a duplicate element, immediately use the undo feature (usually an arrow icon) to restore i... ⇲
 
Customization issue

limited transition effects

Fix: 1. Explore built-in transitions: Check the available transitions in the app and experiment with different combinations to enhance your video... ⇲

limited font and color options

Fix: 1. Use external design tools: Consider using external graphic design tools to create text overlays and then import them into VN as images.... ⇲
 
Compatibility issue

no support for GIF editing

Fix: 1. Convert GIF to video: Use a third-party app or online converter to convert your GIF into a video format that VN supports, then import it... ⇲
 
Settings issue

issues with automated closed captions

Fix: 1. Manually edit captions: If the automated captions are incorrect, manually edit them in the app to ensure accuracy. OR 2. Use external... ⇲

cannot select export destination

Fix: 1. Check app permissions: Ensure that VN has the necessary permissions to access your device's storage. Go to Settings > Apps > VN > Permiss... ⇲
 
Storage issue

cannot save video without being in the app

Fix: 1. Keep the app open: Make sure to keep the VN app open while saving your project to avoid losing progress. OR 2. Save frequently: Regula... ⇲
 
Updates issue

new update causes sticking in timeline

Fix: 1. Clear app cache: Go to Settings > Apps > VN > Storage > Clear Cache to remove any temporary files that may be causing the issue. OR 2.... ⇲
 
Search issue

sort by feature missing when adding media

Fix: 1. Manually organize media: Create folders on your device to organize media files before importing them into VN, making it easier to find wh... ⇲
 
Network issue

requires internet for some features

Fix: 1. Use offline mode: Check if VN has an offline mode or settings that allow you to work without an internet connection for certain features.... ⇲
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 what users are saying
Good experience
94.2%

Neutral
3.0%

Bad experience
2.7%

~ from our NLP analysis of 3,641,879 combined software ratings.

 Private Data VN Video Editor collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. take pictures and videos
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. change network connectivity
  8. connect and disconnect from Wi-Fi
  9. control flashlight
  10. full network access
  11. draw over other apps
  12. control vibration
  13. prevent device from sleeping
  14. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $69.99 per item