Fix Deezer Errors on android

Experiencing issues? Solve common Deezer problems instantly.
Get Started:
View Resolved Issues
Fix Now in One Click

21 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
All
 
Customization
Complicated shuffle feature

🛠️ 1. Use the 'Shuffle' button: When playing a playlist, look for the shuffle icon (two crossed arrows)... show fix »
Limited options for discovering new artists

🛠️ 1. Use the 'Discover' feature: Explore the 'Discover' section in the app, which may provide recommen... show fix »
 
Payments
High subscription cost

🛠️ 1. Explore family or student plans: Check if Deezer offers a family plan or student discount that ca... show fix »
Increased family plan cost

🛠️ 1. Review plan details: Check the family plan details in the app to see if there are any options to... show fix »
 
UI
Basic user interface

🛠️ 1. Customize your home screen: Go to the settings in the app and see if there are options to customi... show fix »
Congested home screen

🛠️ 1. Organize your favorites: Go to your favorites and organize them into playlists. This can help dec... show fix »
 
Ads
Frequent short ads

🛠️ 1. Consider upgrading to a premium plan: If ads are bothersome, consider upgrading to a premium subs... show fix »
 
Settings
Autoplay plays unwanted songs

🛠️ 1. Disable Autoplay: Go to the settings in the app and look for the Autoplay option. Turn it off to... show fix »
Inability to remove tracks from favorites

🛠️ 1. Go to your favorites: Navigate to your favorites list, find the track you want to remove, and tap... show fix »
No access to lyrics despite subscription

🛠️ 1. Check settings: Go to the app settings and ensure that the 'Show Lyrics' option is enabled. This... show fix »
No play queue feature

🛠️ 1. Create a playlist: Instead of using a play queue, create a playlist with the songs you want to li... show fix »
Random song selection

🛠️ 1. Check shuffle settings: Ensure that the shuffle feature is turned off if you want to play songs i... show fix »
Inability to play only one song

🛠️ 1. Use the 'Repeat' feature: Play the song you want and then enable the repeat feature (usually repr... show fix »
Confusing playlist management

🛠️ 1. Familiarize yourself with the interface: Spend some time exploring the playlist management option... show fix »
 
Search
Search feature is unreliable

🛠️ 1. Use specific keywords: When searching, try to use specific song titles, artist names, or album na... show fix »
 
Audio
Playback errors for many songs

🛠️ 1. Check for updates: Ensure that both your app and device software are up to date, as updates can f... show fix »
 
Downloads
Difficulty downloading for offline use

🛠️ 1. Ensure you have enough storage: Check your device's storage settings to ensure you have enough sp... show fix »
 
Crashes
App crashes during playback

🛠️ 1. Clear app cache: Go to Settings > Apps > Deezer > Storage > Clear Cache. This can help resolve cr... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Deezer Music
Email:
  support@deezer.com
Website:
🌐 www.deezer.com
Terms/Privacy:
⚔️ https://www.deezer.com/legal/personal-datas
 Private Data Deezer collects from your Android
  1. retrieve running apps
  2. find accounts on the device
  3. read the contents of your USB storage
  4. record audio
  5. view Wi-Fi connections
  6. view network connections
  7. create accounts and set passwords
  8. pair with Bluetooth devices
  9. access Bluetooth settings
  10. change network connectivity
  11. disable your screen lock
  12. full network access
  13. change your audio settings
  14. run at startup
  15. reorder running apps
  16. use accounts on the device
  17. control vibration
  18. prevent device from sleeping
  19. read Google service configuration
  20. receive data from Internet

 Breakdown of Software Ratings
Positive experience
82.2%

Negative experience
13.1%

Neutral
4.7%

~ from our NLP analysis of 3,417,972 combined software ratings.
  Cost of Subscriptions
  1. $2.49 - $218.99 per item