fix problems on Haylou Watch [android]

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—— Run into issues on Haylou Watch? Get help pending when official support gets back to you!

Haylou Watch
Info:
company: 东莞市猎声电子科技有限公司
: haylouls123@gmail.com
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Bugs issue

Sleep tracking is inaccurate

Fix: Ensure that the watch is worn snugly on your wrist, as a loose fit can lead to inaccurate readings. Additionally, try to keep the watch clea... ⇲

Anti-lost detection not working

Fix: Ensure that Bluetooth is enabled and that the watch is within range of your phone. The anti-lost feature relies on a stable Bluetooth connec... ⇲

Stock market feature not working

Fix: Ensure that the app has the necessary permissions to access the internet and any other required services. Check your phone's settings to ver... ⇲
 
Customization issue

Poor configuration options

Fix: Explore all available settings in the app to ensure you are utilizing all configuration options. Sometimes, options are nested within other... ⇲

Limited watch face options

Fix: Look for third-party apps or websites that offer custom watch faces compatible with your watch model. These can often be downloaded and inst... ⇲
 
UI issue

Cannot select multiple phone numbers from contacts

Fix: Try exporting your contacts to a CSV file, editing them on a computer to consolidate multiple numbers under a single contact, and then re-im... ⇲

Outdated UI

Fix: Check for any available updates for the app that might include UI improvements. Developers often release updates to enhance the user interfa... ⇲
 
Notifications issue

SMS notifications do not come through

Fix: Ensure that the app has the necessary permissions to access SMS notifications. Go to your phone's settings, find the app, and check the perm... ⇲

Notifications do not work

Fix: Ensure that the app has the necessary permissions to access notifications. Go to your phone's settings, find the app, and check the permissi... ⇲
 
Settings issue

No intensity settings for vibrations

Fix: Explore the settings in the app to see if there are any hidden options for adjusting vibration intensity. If not, consider using a third-par... ⇲
 
Audio issue

Low Bluetooth call volume

Fix: Check the volume settings on both your phone and the watch to ensure they are set to an adequate level. Sometimes, the volume on the watch i... ⇲

No music controls during sports mode

Fix: Check the app settings to see if there is an option to enable music controls during sports mode. Sometimes, these features are disabled by d... ⇲
 
Crashes issue

Haylou Watch crashes during firmware updates

Fix: Ensure that your phone has enough storage space and that no other apps are running in the background during the update process. This can hel... ⇲
 
Syncing issue

Inability to sync previous day records

Fix: Check the app settings to ensure that data synchronization is enabled and set to the correct frequency. Sometimes, manual sync options are a... ⇲

Inconsistent sleep sync

Fix: Ensure that the watch is properly connected to your phone and that both devices have a stable internet connection. This can help improve dat... ⇲

No option to sync with Google Fit

Fix: Check if there are any third-party apps available that can act as a bridge between your watch app and Google Fit. These apps can sometimes f... ⇲
 
Compatibility issue

Cannot connect to certain watch models

Fix: Ensure that the watch model is compatible with your phone and the app. Check the app's documentation or website for a list of supported mode... ⇲

Haylou Watch does not support certain devices

Fix: Ensure that your device meets the minimum requirements for the app. Check the app's documentation or website for a list of supported devices... ⇲
 
Updates issue

Old firmware displayed despite updates

Fix: Try restarting the watch after updating the firmware to ensure that the changes take effect. Sometimes, a restart is necessary for updates t... ⇲
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 what users are saying
Good experience
56.9%

Bad experience
35.6%

Neutral
7.1%

~ from our NLP analysis of 548 combined software ratings.

 Private Data Haylou Watch collects from your Android
  1. read your contacts
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. access extra location provider commands
  5. read your text messages (SMS or MMS)
  6. read call log
  7. read phone status and identity
  8. read the contents of your USB storage
  9. modify or delete the contents of your USB storage
  10. take pictures and videos
  11. record audio
  12. view Wi-Fi connections
  13. view network connections
  14. pair with Bluetooth devices
  15. access Bluetooth settings
  16. connect and disconnect from Wi-Fi
  17. disable your screen lock
  18. full network access
  19. change your audio settings
  20. run at startup
  21. control vibration
  22. prevent device from sleeping
  23. enable or disable app components