fix problems on StoryLab [android]

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—— Run into issues on StoryLab? Get help pending when official support gets back to you!

StoryLab - Story Maker
Info:
company: cerdillac
: cerdillaczhang@outlook.com
: www.tribiecommunity.com
: 广州市天河区上社荷光路金鼓楼A栋401
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Freezing issue

StoryLab freezes on main screen

Fix: 1. Restart your device to clear any temporary glitches. 2. Clear the app cache by going to Settings > Apps > StoryLab > Storage > Clear Cach... ⇲
 
UI issue

difficult to maneuver when adding photos

Fix: 1. Try using pinch-to-zoom gestures to better position your photos. 2. Familiarize yourself with the app's interface by exploring tutorials... ⇲

text boxes cannot be elongated vertically

Fix: 1. Check if there are any settings in the text box options that allow for resizing. Sometimes, dragging the corners or edges can help. 2. If... ⇲

issues with resizing photos

Fix: 1. Use the app's built-in resizing tools carefully, ensuring you are dragging from the corners to maintain aspect ratio. 2. If resizing is p... ⇲

difficult to rotate images

Fix: 1. Use two fingers to rotate images if the app supports gesture controls. 2. Check the app's settings for any rotation options or tools that... ⇲
 
Settings issue

no auto save feature

Fix: 1. Make it a habit to manually save your work frequently. Look for a save option in the app's menu. 2. Set reminders to save your work every... ⇲

cannot add more than 9 photos

Fix: 1. Try combining multiple images into a single image using a photo editing app before importing them into StoryLab. 2. Prioritize the most i... ⇲

no option to select resolution for quality

Fix: 1. Check the app's export settings to see if there are any options for quality or resolution adjustments. 2. If resolution settings are not... ⇲
 
Bugs issue

layers feature often doesn't work

Fix: 1. Restart the app to refresh its functionality. 2. Ensure that you are using the latest version of the app, as updates may fix bugs related... ⇲
 
Backup issue

no cloud or backup option

Fix: 1. Regularly export your projects to your device's storage as a backup. Look for an export or save option in the app. 2. Use a file manageme... ⇲
 
Support issue

support is unresponsive

Fix: 1. Look for user forums or community groups online where you can share experiences and solutions with other users. 2. Check the app's FAQ se... ⇲
 
Updates issue

recent updates caused bugs

Fix: 1. If possible, revert to a previous version of the app if you have a backup. 2. Clear the app cache to see if that resolves any issues caus... ⇲
 
Customization issue

limited font options

Fix: 1. Explore the app's settings to see if there are any options to download additional fonts. 2. Use external font apps to create text images... ⇲
 
Ads issue

intrusive ads in free version

Fix: 1. Consider using the app during off-peak hours when ads may be less frequent. 2. Look for any settings that allow you to limit ad frequency... ⇲
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 what users are saying
Good experience
90.0%

Bad experience
8.1%

Neutral
1.8%

~ from our NLP analysis of 303,653 combined software ratings.

 Private Data StoryLab collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view network connections
  4. full network access
  5. draw over other apps
  6. control vibration
  7. prevent device from sleeping
  8. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $14.99 per item