fix problems on JustFashionNow [android]

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—— Run into issues on JustFashionNow? Get help pending when official support gets back to you!

JustFashionNow - Shop Fashion
Info:
company: Ailani Clothing Co. LTD
: support@justfashionnow.com
: www.justfashionnow.com
Chat with our AI-based JustFashionNow Support
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UI issue

Vague fabric descriptions

Fix: Research common fabric types online to understand their characteristics. This can help you gauge the quality and feel of the fabric based on... ⇲

Inconsistent sizing

Fix: Refer to the sizing chart provided on the product page and measure yourself accurately before ordering. OR Read customer reviews for insi... ⇲

Cannot add items to cart

Fix: Restart the app or your device to refresh the session, which may resolve temporary glitches. OR Try uninstalling and reinstalling the app... ⇲

Items do not match descriptions

Fix: Before purchasing, read multiple reviews to see if others have experienced similar issues with the item. OR If you receive an item that d... ⇲

Confusing user experience

Fix: Take time to explore the app's features and layout; familiarize yourself with where things are located to improve navigation. OR Look for... ⇲
 
Support issue

Difficult return process

Fix: Familiarize yourself with the return policy before purchasing. Take screenshots of the return instructions for easy reference if needed late... ⇲

Poor customer service

Fix: Utilize the FAQ section of the app or website for common queries, which may provide quicker answers than contacting support. OR Document... ⇲

No direct answers for returns

Fix: Check the app's help section for a detailed return policy, which may clarify the process without needing direct answers. OR Join communit... ⇲

Limited communication from company

Fix: Follow the company on social media for updates and announcements, which may provide more timely information than the app. OR Check the ap... ⇲
 
Loading issue

Long shipping times

Fix: Check the estimated delivery date before placing an order. Plan your purchases ahead of time to accommodate longer shipping times. OR Con... ⇲

Slow order processing

Fix: Be patient and track your order status through the app to stay updated on processing times. OR Plan your purchases during off-peak times... ⇲
 
Crashes issue

JustFashionNow crashes

Fix: Ensure your app is updated to the latest version available in the Google Play Store, as updates often fix bugs. OR Clear the app cache by... ⇲
 
Account issue

Issues with email recognition in app

Fix: Double-check that you are entering your email correctly, including any special characters or domains. OR Try using a different email addr... ⇲
 
Bugs issue

Hit or miss product quality

Fix: Research the brand and read reviews on specific items to gauge quality before purchasing. OR Consider ordering a small number of items fi... ⇲
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 what users are saying
Good experience
71.5%

Bad experience
17.0%

Neutral
9.3%

~ from our NLP analysis of 365 combined software ratings.

 Private Data JustFashionNow collects from your Android
  1. read sensitive log data
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. access USB storage filesystem
  6. read the contents of your USB storage
  7. modify or delete the contents of your USB storage
  8. take pictures and videos
  9. view Wi-Fi connections
  10. view network connections
  11. full network access
  12. change your audio settings
  13. run at startup
  14. control vibration
  15. prevent device from sleeping
  16. receive data from Internet