fix problems on NEW STATE [android]

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—— Run into issues on NEW STATE ? Get help pending when official support gets back to you!

NEW STATE : NEW ERA OF BR
Info:
company: KRAFTON, Inc.
: newstatemobile_support@krafton.com
: newstate.pubg.com
: Centerfield East Tower, 231, Teheran-ro, Gangnam-gu, Seoul, Republic of Korea
Chat with our AI-based NEW STATE Support
   Hello! How can I assist you?  

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Graphics issue

blurry graphics

Fix: 1. Adjust in-game graphics settings: Go to the game settings and look for graphics options. Lower the resolution or change the graphics qual... ⇲
 
Network issue

high ping and lag

Fix: 1. Use a wired connection: If possible, connect your device to the internet using an Ethernet cable through a compatible adapter. This can p... ⇲
 
Glitches issue

frequent game glitches

Fix: 1. Restart the game: Close the app completely and restart it to clear any temporary glitches. 2. Clear app cache: Go to Settings > Apps > N... ⇲
 
Gameplay issue

difficulties with enemy visibility

Fix: 1. Adjust brightness settings: Increase the brightness on your device to improve visibility in darker areas of the game. 2. Change graphics... ⇲

insufficient weapon variety

Fix: 1. Explore different game modes: Some modes may offer different weapons or loadouts. Try playing various modes to find more weapon options.... ⇲

difficult battle pass tasks

Fix: 1. Review task requirements: Carefully read the requirements for each task to ensure you understand what is needed to complete them. 2. Foc... ⇲

low item drop rates

Fix: 1. Play different game modes: Some modes may have better drop rates for items. Experiment with various modes to find one that suits your nee... ⇲

overabundance of bots

Fix: 1. Play during peak hours: Playing when more players are online can reduce the number of bots in matches. 2. Change game modes: Some modes... ⇲

inconsistent damage mechanics

Fix: 1. Review weapon stats: Familiarize yourself with the damage stats of different weapons to understand their mechanics better. 2. Experiment... ⇲
 
Bugs issue

broken pick up system

Fix: 1. Restart the game: Sometimes, a simple restart can fix temporary issues with the pick-up system. 2. Check for updates: Ensure the game is... ⇲

unresponsive shooting buttons

Fix: 1. Check for screen protector: If you have a screen protector, ensure it is compatible with touch sensitivity. Consider removing it to see i... ⇲

jittery aiming controls

Fix: 1. Adjust sensitivity settings: Go to the game settings and adjust the sensitivity for aiming controls to find a setting that feels more com... ⇲
 
UI issue

cluttered user interface

Fix: 1. Customize the UI: Check if the game allows you to customize the user interface. You can often rearrange or hide certain elements to make... ⇲
 
Storage issue

excessive storage usage

Fix: 1. Clear app cache: Go to Settings > Apps > NEW STATE: NEW ERA OF BR > Storage > Clear Cache to free up space. 2. Uninstall unused apps: Re... ⇲
 
Audio issue

poor audio synchronization

Fix: 1. Restart the game: Close the app completely and restart it to see if it resolves audio sync issues. 2. Check device audio settings: Ensur... ⇲
 
Compatibility issue

limited use of device resources

Fix: 1. Close background apps: Ensure that no unnecessary apps are running in the background, which can free up resources for the game. 2. Resta... ⇲
 
Payments issue

expensive upgrades

Fix: 1. Focus on free rewards: Participate in events and complete tasks that offer free rewards to help you upgrade without spending money. 2. S... ⇲
 
Updates issue

lack of meaningful updates

Fix: 1. Stay engaged with the community: Follow community forums and social media channels to stay informed about upcoming updates and changes.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
65.3%

Bad experience
27.8%

Neutral
6.9%

~ from our NLP analysis of 1,711,255 combined software ratings.

 Private Data NEW STATE collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. record audio
  4. view Wi-Fi connections
  5. view network connections
  6. pair with Bluetooth devices
  7. full network access
  8. change your audio settings
  9. run at startup
  10. control vibration
  11. prevent device from sleeping
  12. Google Play license check
  13. download files without notification
  14. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item