fix problems on ESound [android]

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—— Run into issues on ESound? Get help pending when official support gets back to you!

eSound: MP3 Music Player App
Info:
company: Spicy Sparks
: support@esound.app
: esound.app
: Via Atene 3 Sassuolo (MO) Italy
Chat with our AI-based eSound Support
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Network issue

songs go offline

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persist... ⇲
 
Downloads issue

unable to download songs

Fix: 1. Check Storage Space: Ensure your device has enough storage space available for downloads. 2. Verify Permissions: Go to Settings > Apps >... ⇲
 
Audio issue

error messages when playing songs

Fix: 1. Clear Cache: Go to Settings > Apps > eSound > Storage > Clear Cache to remove any corrupted temporary files. 2. Check Internet Connection... ⇲
 
Ads issue

ads play in the middle of songs

Fix: 1. Upgrade to Premium: If available, consider upgrading to a premium version of the app to remove ads. 2. Use Airplane Mode: If you have dow... ⇲

overlapping ads and songs

Fix: 1. Upgrade to Premium: If available, consider upgrading to a premium version of the app to remove ads. 2. Use Airplane Mode: If you have dow... ⇲

ads are intrusive

Fix: 1. Upgrade to Premium: If available, consider upgrading to a premium version of the app to remove ads. 2. Use Airplane Mode: If you have dow... ⇲
 
Slow issue

eSound is slow

Fix: 1. Clear Cache: Go to Settings > Apps > eSound > Storage > Clear Cache to remove temporary files that might be slowing down the app. 2. Free... ⇲
 
Glitches issue

random glitches

Fix: 1. Clear Cache: Go to Settings > Apps > eSound > Storage > Clear Cache to remove any corrupted temporary files. 2. Update the App: Check for... ⇲
 
Crashes issue

eSound closes unexpectedly

Fix: 1. Clear Cache: Go to Settings > Apps > eSound > Storage > Clear Cache to remove any corrupted temporary files. 2. Free Up RAM: Close other... ⇲

eSound refuses to open

Fix: 1. Clear Cache: Go to Settings > Apps > eSound > Storage > Clear Cache to remove any corrupted temporary files. 2. Free Up RAM: Close other... ⇲
 
Bugs issue

shuffle mode issues

Fix: 1. Restart Shuffle: Turn off shuffle mode and then turn it back on to reset the shuffle algorithm. 2. Update the App: Ensure you have the la... ⇲
 
Search issue

missing popular songs

Fix: 1. Check for Regional Restrictions: Some songs may not be available in your region due to licensing restrictions. 2. Re-login: Log out and l... ⇲
 
Updates issue

frequent updates required

Fix: 1. Enable Auto-Updates: Go to Google Play Store > Menu > Settings > Auto-update apps and select "Over Wi-Fi only" to ensure the app updates... ⇲

eSound not functioning after updates

Fix: 1. Clear Cache: Go to Settings > Apps > eSound > Storage > Clear Cache to remove any corrupted temporary files. 2. Reinstall the App: Uninst... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
57.1%

Bad experience
31.5%

Neutral
11.4%

~ from our NLP analysis of 289,078 combined software ratings.

 Private Data eSound collects from your Android
  1. find accounts on the device
  2. approximate location (network-based)
  3. precise location (GPS and network-based)
  4. read phone status and identity
  5. read the contents of your USB storage
  6. modify or delete the contents of your USB storage
  7. take pictures and videos
  8. view Wi-Fi connections
  9. view network connections
  10. full network access
  11. run at startup
  12. reorder running apps
  13. draw over other apps
  14. control vibration
  15. prevent device from sleeping
  16. Google Play license check
  17. receive data from Internet

  Cost of Subscriptions
  1. $1.99 - $14.99 per item