Fix BYUtv errors on android

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19 problems reported in the past 24 hours

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Syncing
Video and audio out of sync

🛠️ 1. Restart the app: Close and reopen the BYUtv app to reset the stream. 2. Check your internet conne... show fix »
 
UI
Subtitles too small and poorly positioned

🛠️ 1. Adjust subtitle settings: Go to the app settings and look for subtitle options. You may be able t... show fix »
Cumbersome steps to enable captions

🛠️ 1. Familiarize yourself with the settings: Go to the app settings and look for a dedicated section f... show fix »
 
Storage
Inability to download shows to external storage

🛠️ 1. Check app permissions: Go to Settings > Apps > BYUtv > Permissions and ensure it has access to st... show fix »
 
Network
Chromecast disconnects frequently

🛠️ 1. Ensure both devices are on the same Wi-Fi network: Check that your phone and Chromecast are conne... show fix »
 
Loading
Loading issues with episodes

🛠️ 1. Check your internet connection: Ensure you have a stable and fast internet connection. 2. Clear a... show fix »
 
Registration
Account creation required for access

🛠️ 1. Use social media login: If available, consider using a social media account to create an account... show fix »
 
Updates
Glitches after app updates

🛠️ 1. Clear app cache: Go to Settings > Apps > BYUtv > Storage > Clear Cache to remove any old data tha... show fix »
 
Customization
No resume watching feature

🛠️ 1. Manually note your progress: Keep track of where you left off in a show and navigate back to that... show fix »
 
Compatibility
Inconsistent content availability

🛠️ 1. Check for regional restrictions: Some content may not be available in your region. Use a VPN if n... show fix »
 
Settings
Live TV schedule discrepancies

🛠️ 1. Refresh the app: Close and reopen the BYUtv app to refresh the live TV schedule. 2. Check your ti... show fix »
 
Crashes
App crashes during search

🛠️ 1. Clear app cache: Go to Settings > Apps > BYUtv > Storage > Clear Cache to remove any corrupted da... show fix »
 
Screen
Screen blackouts and flickering

🛠️ 1. Check device settings: Go to Settings > Display and ensure that brightness and screen timeout set... show fix »
 
Login
Authentication problems on login

🛠️ 1. Check your credentials: Ensure you are entering the correct username and password. 2. Reset your... show fix »
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 Contact Support
Developer:
BYU Broadcasting
Email:
  byutv@byu.edu
Website:
🌐 www.byutv.org
Terms/Privacy:
⚔️ https://www.byutv.org/privacy
 Private Data BYUtv collects from your Android
  1. view network connections
  2. full network access
  3. run at startup
  4. prevent device from sleeping
  5. receive data from Internet

 Breakdown of Software Ratings
Positive experience
71.1%

Negative experience
22.9%

Neutral
5.8%

~ from our NLP analysis of 4,084 combined software ratings.