—— Run into issues on BYUtv? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the BYUtv app completely and reopen it. This can clear temporary glitches. 2. Clear app cache: Go to Settings > Ap... ⇲
Fix: 1. Check app permissions: Go to Settings > Apps > BYUtv > Permissions and ensure it has access to storage. 2. Use internal storage: If exter... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. 2. Clear app cache: Go to Settings > Apps > BYUtv... ⇲
Fix: 1. Use social media login: If available, consider using a social media account to create an account quickly. 2. Use a temporary email: If yo... ⇲
Fix: 1. Manually note your progress: Keep track of where you left off in a show and navigate back to that point. 2. Use bookmarks: If the app all... ⇲
Fix: 1. Check device settings: Go to Settings > Display and ensure that brightness and screen timeout settings are appropriate. 2. Restart the ap... ⇲
Fix: 1. Check for overheating: Ensure your device is not overheating, as this can cause it to reboot. 2. Clear app cache: Go to Settings > Apps >... ⇲
Fix: 1. Restart the app: Close and reopen the BYUtv app to reset the stream. 2. Check your internet connection: A slow or unstable connection can... ⇲
Fix: 1. Adjust subtitle settings: Go to the app settings and look for subtitle options. You may be able to change the font size or position. 2. U... ⇲
Fix: 1. Familiarize yourself with the settings: Go to the app settings and look for a dedicated section for captions or accessibility. 2. Create... ⇲
Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your phone and Chromecast are connected to the same network. 2. Restart Chr... ⇲
Fix: 1. Clear app cache: Go to Settings > Apps > BYUtv > Storage > Clear Cache to remove any old data that may conflict with the new version. 2.... ⇲
Fix: 1. Check for regional restrictions: Some content may not be available in your region. Use a VPN if necessary to access different content. 2.... ⇲
Fix: 1. Refresh the app: Close and reopen the BYUtv app to refresh the live TV schedule. 2. Check your time zone settings: Ensure your device's t... ⇲
Fix: 1. Clear app cache: Go to Settings > Apps > BYUtv > Storage > Clear Cache to remove any corrupted data. 2. Restart the app: Close and reopen... ⇲
Fix: 1. Check your credentials: Ensure you are entering the correct username and password. 2. Reset your password: If youâve forgotten your passw... ⇲