fix problems on GCMOB [android]

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—— Run into issues on GCMOB? Get help pending when official support gets back to you!

gCMOB
Info:
company: CP Plus
: support@cpplusworld.com
: www.cpplusworld.com
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UI issue

Feeds lack clarity

Fix: Check the video quality settings within the app. Sometimes, updates reset these settings to a lower quality to save bandwidth. Adjust the se... ⇲

Interface is no longer user friendly

Fix: Spend some time exploring the new interface to familiarize yourself with the changes. Look for any help or tutorial sections within the app... ⇲

Playback time selection is not available

Fix: If the app does not allow direct time selection, try using the timeline or slider feature to manually navigate to the desired time. This mig... ⇲

Playback bar visibility issues

Fix: Check the app settings for any options related to the playback bar. Adjusting the theme or display settings might improve visibility. OR... ⇲

Unable to view old recordings

Fix: Verify that the recordings are still stored on your device or cloud storage. If they are stored locally, ensure that the app has the necessa... ⇲

Playback jumps back to start

Fix: This issue might be caused by a bug in the app. As a workaround, try pausing the video before it reaches the end and then manually navigate... ⇲

UI is a downgrade

Fix: Explore the app settings to see if there are any customization options that can improve the user interface to your liking. OR Provide fee... ⇲

No option for quick playback/rewind

Fix: Check the app settings for any hidden features or shortcuts that might allow for quick playback or rewind. Some apps have gesture controls t... ⇲

Fast forward option removed

Fix: Look for any hidden gestures or shortcuts that might allow fast forwarding. Some apps have features that are not immediately visible. OR... ⇲

Playback starts from beginning instead of selected time

Fix: Try pausing the video before it reaches the end and then manually navigate to the desired time as a workaround. OR Clear the app cache an... ⇲

Small camera windows

Fix: Check the app settings for any display options that might allow you to adjust the size of the camera windows. OR Try rotating your device... ⇲

Navigation between cameras is difficult

Fix: Practice using the app's navigation features to become more familiar with them. Some apps have gestures or shortcuts that can make navigatio... ⇲

Slider malfunctions during playback

Fix: Clear the app cache to remove any corrupted files that might be causing the slider to malfunction. OR Try using a different input method,... ⇲

Alarm message occupies too much screen space

Fix: Check the app settings for any options to adjust the size or position of alarm messages on the screen. OR If possible, disable or minimiz... ⇲
 
Network issue

Video playback frequently disconnects

Fix: Ensure that your internet connection is stable and strong. Frequent disconnections can be caused by weak Wi-Fi signals or network interrupti... ⇲

Connection failures

Fix: Check your internet connection and ensure it is stable. Restart your router if necessary to resolve any network issues. OR Ensure that th... ⇲
 
Slow issue

Camera views load slowly

Fix: Ensure that your internet connection is fast and stable. Slow loading times can often be attributed to network issues. OR Close any other... ⇲

Multi-view loading is slow

Fix: Ensure that your internet connection is strong and stable, as multi-view features can be bandwidth-intensive. OR Close any unnecessary ba... ⇲
 
Loading issue

Streaming requires full load before playback

Fix: Ensure that your internet connection is fast and stable. A slow connection might force the app to buffer the entire video before playback.... ⇲

Inconsistent loading percentage

Fix: Ensure that your internet connection is stable and strong, as inconsistent loading can be caused by network interruptions. OR Clear the a... ⇲
 
Screen issue

Screen size reduced

Fix: Check the app settings for any display or zoom options that might have been changed. Adjust these settings to restore the screen size. OR... ⇲
 
Glitches issue

Technical glitches

Fix: Restart your device to clear any temporary glitches that might be affecting the app's performance. OR Clear the app cache and data to rem... ⇲
 
Freezing issue

Motion detection notifications freeze

Fix: Ensure that the app is updated to the latest version, as updates often fix bugs related to notifications. OR Check the app's notification... ⇲
 
Audio issue

Audio quality degraded

Fix: Check the audio settings within the app to ensure they are set to the highest quality available. OR Ensure that your device's audio setti... ⇲
 
Crashes issue

gCMOB crashes when opening camera

Fix: Clear the app cache and data to remove any corrupted files that might be causing the app to crash. OR Ensure that your device's operating... ⇲
 
Customization issue

No custom filter for playback by time

Fix: Manually navigate through the timeline to find the desired playback time. This might require some practice to get precise control. OR Che... ⇲

No dark mode option

Fix: Check the app settings to see if there is a theme or display option that might enable a dark mode. OR Use your device's built-in dark mod... ⇲
 
Support issue

No walkthrough for new interface

Fix: Spend some time exploring the new interface to familiarize yourself with the changes. Look for any help or tutorial sections within the app... ⇲
 
Syncing issue

Remote devices not showing up

Fix: Ensure that the remote devices are properly connected to the network and that the app has the necessary permissions to access them. OR Re... ⇲
 
Updates issue

Favorites lost after update

Fix: Check if there is a backup or restore option within the app that might allow you to recover your favorites. OR Manually re-add your favor... ⇲
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 what users are saying
Good experience
67.9%

Bad experience
26.0%

Neutral
6.0%

~ from our NLP analysis of 75,150 combined software ratings.

 Private Data gCMOB collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. change network connectivity
  12. connect and disconnect from Wi-Fi
  13. control flashlight
  14. full network access
  15. change your audio settings
  16. control vibration
  17. prevent device from sleeping
  18. modify system settings
  19. receive data from Internet