fix problems on TrackView Viewer [android]

—— Run into issues on TrackView Viewer? Get help pending when official support gets back to you!

TrackView Viewer

Info:

company: TrackView

: support@trackview.net

: www.trackview.net

: 3145 E Flamingo Rd, Unit 1087 Las Vegas, NV 89121, USA

Chat with our AI-based TrackView Viewer Support

🛠️ Common TrackView Viewer Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Frequent disconnections

Fix: Check your Wi-Fi signal strength. Move closer to the router or consider using a Wi-Fi extender to improve connectivity. OR Disable batter... ⇲

1% of users had this problem

Features removed in updates

Fix: Look for alternative apps that offer similar features. Research other surveillance apps that may provide the functionality you need. OR C... ⇲

1% of users had this problem

Screen issue

Black screen during use

Fix: Check your internet connection. A weak or unstable connection can cause the video feed to not display properly. Try switching between Wi-Fi... ⇲

Audio issue

No audio after a few minutes

Fix: Ensure that the app has permission to access your device's microphone. Go to Settings > Apps > TrackView > Permissions and enable Microphone... ⇲

Audio recording issues

Fix: Check the app's audio settings. Ensure that audio recording is enabled in the app settings and that the correct microphone is selected. OR... ⇲

Annoying background music

Fix: Check the app settings for audio options. Look for a setting to mute or turn off background music within the app. OR Use your device's vo... ⇲

Network issue

Inability to connect to devices

Fix: Make sure both devices are on the same Wi-Fi network. Check the network settings and ensure that both devices are connected to the same rout... ⇲

GPS signal lost

Fix: Ensure location services are enabled. Go to Settings > Location and make sure it is turned on and set to high accuracy. OR Restart the GP... ⇲

Crashes issue

TrackView Viewer crashes or fails to open

Fix: Clear the app cache. Go to Settings > Apps > TrackView > Storage and tap on 'Clear Cache' to remove any corrupted data that may be causing t... ⇲

Support issue

Poor customer support

Fix: Utilize online forums and communities. Search for user groups or forums where you can find solutions shared by other users experiencing simi... ⇲

Ads issue

Excessive ads

Fix: Consider upgrading to a premium version if available. This often removes ads and provides additional features. OR Use an ad-blocker app.... ⇲

Compatibility issue

Incompatibility with some devices

Fix: Check the app's compatibility list. Visit the Google Play Store page for TrackView to see if your device is listed as compatible. OR Try... ⇲

Syncing issue

Difficulty linking devices

Fix: Ensure both devices are using the same version of the app. Update both devices to the latest version available on the Google Play Store. O... ⇲

Video issue

Video not displaying

Fix: Check the video settings in the app. Ensure that the video feed is enabled and that the correct camera is selected. OR Restart the device... ⇲

Updates issue

TrackView Viewer performance worsens after updates

Fix: Clear the app cache after an update. Go to Settings > Apps > TrackView > Storage and tap on 'Clear Cache' to improve performance. OR Rein... ⇲

Freezing issue

Unresponsive app after installation

Fix: Restart your device. A reboot can help clear any temporary issues that may cause the app to be unresponsive. OR Check for device storage... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

58.8%

Bad experience

30.7%

Neutral

9.9%

~ from our NLP analysis of 10,174 combined software ratings.

Private Data TrackView Viewer collects from your Android

view Wi-Fi connections
view network connections
full network access
prevent device from sleeping
read Google service configuration
receive data from Internet

Cost of Subscriptions

$2.99 - $159.99 per item