fix problems on USPS [android]

​

—— Run into issues on USPS ? Get help pending when official support gets back to you!

USPS MOBILE®
Info:
company: United States Postal Service®
: mobilesupport@usps.gov
: www.usps.com
: 475 L'Enfant Plaza, NW Washington, D.C. 20260
Chat with our AI-based USPS Support
   Hello! How can I assist you?  

characters left:
 
Login issue

Login issues persist

Fix: Reset your password. If you are having trouble logging in, go to the login screen and select 'Forgot Password?' to reset it. Make sure to ch... ⇲

Frequent sign-in required

Fix: Check your app settings. Some apps have security settings that require frequent logins. Look for any settings related to security or session... ⇲

No biometric login option

Fix: Check for app updates. Sometimes, new features like biometric login are added in updates. Ensure your app is up to date. OR Use a passwor... ⇲
 
UI issue

Tracking information not displaying

Fix: Refresh the tracking page. Pull down on the tracking screen to refresh the information. This can help load the latest tracking updates. OR... ⇲

User interface is confusing

Fix: Familiarize yourself with the app layout. Spend some time exploring the app to understand where features are located and how to navigate the... ⇲
 
Notifications issue

Delayed notifications for deliveries

Fix: Check your notification settings. Go to your device's Settings > Apps > USPS > Notifications and ensure that notifications are enabled for t... ⇲
 
Crashes issue

USPS crashes or freezes

Fix: Update the app. Go to the Google Play Store, search for USPS, and check for updates. Developers often release updates to fix bugs that cause... ⇲
 
Compatibility issue

Limited functionality compared to website

Fix: Use the website for more complex tasks. If the app lacks certain features, consider using the USPS website for those specific functions unti... ⇲

Inconsistent performance across devices

Fix: Ensure all devices are updated. Make sure the USPS app is updated on all devices to the latest version to ensure consistent performance. O... ⇲
 
Updates issue

Unreliable tracking updates

Fix: Manually refresh tracking information. Pull down on the tracking screen to refresh and check for the latest updates. OR Check the USPS we... ⇲
 
Support issue

Difficulty filing claims

Fix: Use the USPS website for claims. If the app is not user-friendly for filing claims, visit the USPS website where the process may be clearer.... ⇲
 
Syncing issue

Lack of integration with other features

Fix: Use the USPS website for integrated features. If the app lacks integration, consider using the website for a more comprehensive experience.... ⇲
 
Customization issue

No option to duplicate pickup requests

Fix: Manually enter pickup details again. If you need to duplicate a request, you may have to re-enter the information manually. OR Keep a rec... ⇲
 
Bugs issue

USPS fails to show mail that has been delivered

Fix: Check your delivery settings. Ensure that your delivery notifications are enabled in the app settings to receive updates on delivered mail.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.2%

Bad experience
6.4%

Neutral
2.4%

~ from our NLP analysis of 24,551 combined software ratings.

 Private Data USPS collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. read your contacts
  4. precise location (GPS and network-based)
  5. take pictures and videos
  6. view network connections
  7. full network access
  8. control vibration
  9. prevent device from sleeping
  10. set an alarm
  11. receive data from Internet