fix problems on Clover [android]

—— Run into issues on Clover? Get help pending when official support gets back to you!

Clover: Perks and Order Ahead

Info:

company: Clover Network, Inc.

: support@crew.clover.com

: www.clover.com

Chat with our AI-based Clover Support

🛠️ Common Clover Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Network issues and crashes

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data. 2. Restart th... ⇲

1% of users had this problem

Employees at vendors lack knowledge

Fix: 1. Provide training materials: If you are a vendor, consider creating a simple guide or FAQ document that employees can refer to when using... ⇲

16% of users had this problem

Bugs issue

Points not awarded for visits

Fix: 1. Verify participation: Ensure that the vendor you visited is part of the Clover rewards program. Not all vendors may participate. 2. Chec... ⇲

Clover doesn't work

Fix: 1. Restart your device: Sometimes, simply restarting your phone can resolve app issues. Press and hold the power button, select 'Restart', a... ⇲

Low reward value

Fix: 1. Review reward options: Check the rewards section in the app to see if there are higher-value rewards available. 2. Participate in promot... ⇲

Rewards disappear after 60 days

Fix: 1. Keep track of rewards: Regularly check your rewards balance and redeem points before they expire. 2. Set reminders: Use your phone's cal... ⇲

Cannot view current points

Fix: 1. Refresh the app: Pull down on the rewards screen to refresh the data. 2. Clear app cache: Go to 'Settings' > 'Apps' > 'Clover' > 'Storag... ⇲

Clover erases past rewards

Fix: 1. Check app settings: Ensure that you are logged into the correct account and that there are no settings that may hide past rewards. 2. Ke... ⇲

Doesn't remember special instructions

Fix: 1. Re-enter special instructions: Make sure to enter any special instructions each time you place an order. 2. Check app settings: Look for... ⇲

Payments issue

Error when adding payment method

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data. 2. Verify pay... ⇲

Payment information removed

Fix: 1. Re-enter payment information: Go to the payment settings in the app and re-enter your payment details. 2. Check for updates: Ensure that... ⇲

Support issue

No support without merchant number

Fix: 1. Keep your merchant number handy: Always store your merchant number in a secure location for easy access when you need support. 2. Use on... ⇲

No way to contact customer service

Fix: 1. Use in-app support: Check if there is an in-app support or help section that may provide answers to common questions. 2. Visit the websi... ⇲

No customer service available

Fix: 1. Use in-app support: Check if there is an in-app support or help section that may provide answers to common questions. 2. Visit the websi... ⇲

Login issues after phone transfer

Fix: 1. Ensure correct credentials: Double-check that you are entering the correct email and password associated with your Clover account. 2. Re... ⇲

Cannot recover password when switching phones

Fix: 1. Use the 'Forgot Password?' feature: On the login screen, select 'Forgot Password?' and follow the prompts to reset your password. 2. Ens... ⇲

Login issues prevent ordering

Fix: 1. Ensure correct credentials: Double-check that you are entering the correct email and password associated with your Clover account. 2. Re... ⇲

Account issue

Cannot attach email to account

Fix: 1. Check email format: Ensure that the email address you are trying to attach is in the correct format (e.g., user@example.com). 2. Update... ⇲

UI issue

Clunky user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. 2. Provide feedback:... ⇲

Clover shows blank pages

Fix: 1. Clear app cache: Go to 'Settings' > 'Apps' > 'Clover' > 'Storage' > 'Clear Cache'. This can help resolve issues with loading content. 2.... ⇲

Checkout flow is poor

Fix: 1. Familiarize yourself with the checkout process: Spend some time exploring the checkout flow to understand its steps better. 2. Provide f... ⇲

Customization issue

Confusing code entry process

Fix: 1. Review instructions: Look for any instructions or guides within the app that explain how to enter codes correctly. 2. Practice: Try ente... ⇲

Not intuitive for entering codes

Fix: 1. Review instructions: Look for any instructions or guides within the app that explain how to enter codes correctly. 2. Practice: Try ente... ⇲

Search issue

Difficult to search for stores

Fix: 1. Use specific keywords: When searching for stores, use specific names or locations to improve search results. 2. Check location settings:... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.5%

Bad experience

6.4%

Neutral

2.1%

~ from our NLP analysis of 22,010 combined software ratings.

Private Data Clover collects from your Android

find accounts on the device
approximate location (network-based)
precise location (GPS and network-based)
take pictures and videos
view Wi-Fi connections
view network connections
pair with Bluetooth devices
access Bluetooth settings
full network access
run at startup
control vibration
prevent device from sleeping
receive data from Internet