fix problems on Mystery Matters [android]

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—— Run into issues on Mystery Matters? Get help pending when official support gets back to you!

Mystery Matters
Info:
company: Playrix
: mysterymatters@playrix.com
: www.playrix.com
: 4th floor, Red Oak North, South County Business Park, Leopardstown, Dublin 18 D18 X5K7, Ireland
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Crashes issue

Game crashes frequently

Fix: 1. Check Device Compatibility: Ensure your device meets the minimum requirements for the game. Check the app's page on the Google Play Store... ⇲
 
Gameplay issue

Insufficient moves to complete levels

Fix: 1. Plan Moves Strategically: Before making a move, consider the potential outcomes and how they can help you achieve your goals. 2. Use Pow... ⇲

Inconsistent event timing

Fix: 1. Check Event Schedules: Regularly check the in-game event calendar or announcements for updates on event timings. 2. Sync Device Time: En... ⇲

Too many tasks for few moves

Fix: 1. Prioritize Tasks: Focus on completing the most critical tasks first to maximize your chances of success with limited moves. 2. Use Power... ⇲

No way to request extra lives

Fix: 1. Use Social Features: If the game has social features, connect with friends who play the game to share lives. 2. Wait for Lives to Regene... ⇲

Excessive waiting times for energy

Fix: 1. Manage Energy Wisely: Play during times when you can dedicate longer sessions to avoid frequent waiting. 2. Use Energy Boosts: If availa... ⇲

Repetitive gameplay mechanics

Fix: 1. Explore Different Strategies: Try varying your approach to levels to keep the gameplay fresh and engaging. 2. Set Personal Challenges: C... ⇲

Limited options for earning stars

Fix: 1. Complete Daily Challenges: Make sure to complete daily challenges as they often provide stars as rewards. 2. Replay Levels: Replay level... ⇲
 
Payments issue

High cost for in-game items

Fix: 1. Save In-game Currency: Focus on saving your in-game currency for essential items rather than spending it on less critical purchases. 2.... ⇲

Pay-to-win mechanics

Fix: 1. Focus on Skill Development: Improve your gameplay skills to progress without relying on in-game purchases. 2. Utilize Free Resources: Ta... ⇲
 
Glitches issue

Glitches after updates

Fix: 1. Clear Cache: After an update, clear the app's cache to remove any old data that may conflict with the new version. 2. Restart Your Devic... ⇲
 
Compatibility issue

Lack of offline play

Fix: 1. Use Airplane Mode: If the game allows, try playing in Airplane Mode to see if it can function without an internet connection. 2. Downloa... ⇲
 
Bugs issue

Rewards not received after contests

Fix: 1. Check Contest Rules: Ensure you followed all contest rules and requirements to qualify for rewards. 2. Restart the App: Sometimes, rewar... ⇲
 
UI issue

Unclear level design

Fix: 1. Observe Patterns: Pay attention to the level layout and identify patterns that can help you navigate more effectively. 2. Watch Gameplay... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.2%

Bad experience
4.0%

Neutral
1.8%

~ from our NLP analysis of 71,430 combined software ratings.

 Switch to these Alternatives:
Manor Matters
Murder in Alps: Hidden Mystery
New York Mysteries 1
Pin Detective: Mystery Mansion
Murder by Choice: Mystery Game
Hidden City: Hidden Object

 Private Data Mystery Matters collects from your Android
  1. read the contents of your USB storage
  2. modify or delete the contents of your USB storage
  3. view network connections
  4. full network access
  5. control vibration
  6. prevent device from sleeping
  7. Google Play license check
  8. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $99.99 per item