fix problems on Shazam [android]

—— Run into issues on Shazam? Get help pending when official support gets back to you!

Shazam: Find Music & Concerts

Info:

company: Apple Inc.

: support@apple.com

: www.shazam.com

: Apple Inc. One Apple Park Way Cupertino, CA 95014 USA

Chat with our AI-based Shazam Support

🛠️ Common Shazam Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Shazam struggles to identify songs after recent updates

Fix: 1. Clear the app cache: Go to your device's Settings > Apps > Shazam > Storage > Clear Cache. This can help resolve issues caused by outdate... ⇲

16% of users had this problem

Inconsistent song recognition performance

Fix: 1. Ensure a stable internet connection: Song recognition requires an active internet connection. Switch between Wi-Fi and mobile data to see... ⇲

16% of users had this problem

Audio issue

Fails to recognize songs with background noise

Fix: 1. Use the app in a quieter environment: Move to a location with less background noise when trying to identify a song. 2. Use headphones: I... ⇲

Difficulty distinguishing between original songs and covers

Fix: 1. Use specific search terms: When searching for a song, include the artist's name or the album name to help the app distinguish between ver... ⇲

Inability to identify songs in noisy environments

Fix: 1. Move to a quieter location: Try to identify songs in a less noisy environment to improve recognition accuracy. 2. Use headphones: If pos... ⇲

Notifications issue

Notifications do not stay disabled

Fix: 1. Check app notification settings: Go to Settings > Apps > Shazam > Notifications and ensure that notifications are turned off. 2. Restart... ⇲

Permissions issue

Shazam opens in the background without permission

Fix: 1. Disable background activity: Go to Settings > Apps > Shazam > Battery > Background restriction and restrict background activity. 2. Chec... ⇲

Syncing issue

Loss of saved song history when changing devices

Fix: 1. Use the same account: Ensure you are logged into the same Shazam account on both devices. This should sync your song history. 2. Backup... ⇲

Network issue

Spotify integration issues

Fix: 1. Re-link your Spotify account: Go to Shazam settings and disconnect your Spotify account, then reconnect it. This can refresh the integrat... ⇲

Compatibility issue