fix problems on Sun NXT [android]

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—— Run into issues on Sun NXT? Get help pending when official support gets back to you!

Sun NXT
Info:
company: Sun TV Network Limited
: contact@sunnxt.com
: www.sunnxt.com
: #73, Murasoli Maran Towers, MRC Nagar main road, MRC Nagar, Chennai - 600028
Chat with our AI-based Sun NXT Support
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Loading issue

Content loading issues

Fix: Check your internet connection for stability. If you are on Wi-Fi, try moving closer to the router or restarting your router to improve conn... ⇲

Frequent buffering

Fix: Ensure you have a stable internet connection. Test your connection speed using a speed test app and consider switching to a wired connection... ⇲
 
Updates issue

No free trial available

Fix: Consider using a different streaming service that offers a free trial to evaluate your options before committing to a subscription. You can... ⇲
 
Slow issue

Sun NXT is slow to respond

Fix: Clear the app cache to improve performance. Go to your device's Settings > Apps > Sun NXT > Storage > Clear Cache. This can help speed up th... ⇲
 
Ads issue

Excessive ads

Fix: Consider subscribing to a premium version of the app if available, which may offer an ad-free experience. Check the app settings or subscrip... ⇲

Ads interrupting content frequently

Fix: Consider using the app during times when fewer ads are typically shown, or explore options for a premium subscription that may reduce ad int... ⇲

Too many ads during navigation

Fix: Try to navigate the app quickly to minimize ad interruptions. Familiarize yourself with the layout to reduce the time spent in menus. OR... ⇲
 
UI issue

Poor user interface

Fix: Familiarize yourself with the app's layout and features by exploring the settings and help sections. This can help you navigate the app more... ⇲
 
Customization issue

Lack of English subtitles

Fix: Check the app settings to see if there is an option to enable subtitles or change the language settings. Sometimes, subtitles may be availab... ⇲

Limited content for international users

Fix: Explore VPN services that may allow you to access content available in other regions. Be sure to choose a reputable VPN provider. OR Look... ⇲

Limited channel selection

Fix: Explore other streaming services that may offer a broader selection of channels. Research alternatives that fit your viewing preferences.... ⇲
 
Playback issue

Inability to resume watching

Fix: Manually bookmark or note the last watched episode or timestamp. This way, you can quickly navigate back to where you left off. OR Check... ⇲
 
Audio issue

Poor sound quality

Fix: Check your device's audio settings to ensure that the volume is set appropriately and that no audio enhancements are causing issues. OR T... ⇲
 
Bugs issue

Live TV rewind feature not working

Fix: Ensure that you are using the feature correctly by checking the app's help section for instructions on how to rewind live TV. OR Check fo... ⇲
 
Crashes issue

Sun NXT crashes or freezes

Fix: Clear the app cache and data by going to Settings > Apps > Sun NXT > Storage > Clear Data. This can help resolve issues related to corrupted... ⇲
 
Search issue

Search function needs improvement

Fix: Try using specific keywords or phrases when searching to yield better results. Avoid using vague terms that may not return relevant content.... ⇲
 
Video issue

Inconsistent video quality

Fix: Adjust the video quality settings in the app to a consistent level that works best for your internet connection. This can help stabilize pla... ⇲
 
Downloads issue

Download restrictions

Fix: Check the app's settings to see if there are options to manage downloads or if there are specific content restrictions that apply. OR Con... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
73.5%

Bad experience
24.5%

Neutral
1.9%

~ from our NLP analysis of 392,672 combined software ratings.

 Private Data Sun NXT collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read phone status and identity
  4. read the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. change network connectivity
  11. allow Wi-Fi Multicast reception
  12. connect and disconnect from Wi-Fi
  13. full network access
  14. close other apps
  15. run at startup
  16. control vibration
  17. prevent device from sleeping
  18. read Google service configuration
  19. download files without notification
  20. read TV channel/program information
  21. write TV channel/program information
  22. receive data from Internet

  Cost of Subscriptions
  1. $1.00 - $59.99 per item