—— Run into issues on DuoCo Strip? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check if the app has a 'Save Settings' option and ensure it is enabled before closing the app. 2. If not, consider using a third-party ti... ⇲
Fix: 1. Ensure that your light strip is powered on and within range of your device. 2. Restart the app and try reconnecting. 3. If the issue pers... ⇲
Fix: 1. Turn off Bluetooth on your device and then turn it back on. 2. Restart the light strip and try reconnecting through the app. OR 1. Mov... ⇲
Fix: 1. Ensure that your device's Bluetooth is stable and not being interrupted by other devices. 2. Try resetting the light strip and re-establi... ⇲
Fix: 1. Go to your device's Settings > Location and enable location services. 2. If you prefer not to use location services, check if the app has... ⇲
Fix: 1. Clear the app's cache by going to Settings > Apps > duoCo Strip > Storage > Clear Cache. 2. Restart your device and try using the app aga... ⇲
Fix: 1. Ensure that the music app is running in the background while using the duoCo Strip app. 2. Check the app permissions to ensure it has acc... ⇲
Fix: 1. Calibrate the color settings in the app by adjusting the RGB values manually to match the light output. 2. Test different colors and note... ⇲
Fix: 1. Check the app settings for any options related to color transitions and enable them if available. 2. Experiment with different preset mod... ⇲
Fix: 1. Check the power supply to the light strip and ensure it is securely connected. 2. Inspect the USB cable for any damage and replace it if... ⇲
Fix: 1. Ensure that the music sync feature is enabled in the app settings. 2. Test with different music genres to see if the sync improves. OR... ⇲
Fix: 1. Double-check the scheduling settings to ensure they are set correctly. 2. Try deleting and recreating the schedule to see if it resolves... ⇲
Fix: 1. Clear the app's cache and data by going to Settings > Apps > duoCo Strip > Storage > Clear Cache and Clear Data. 2. Restart your device t... ⇲
Fix: 1. Restart the light strip and your device, then try reconnecting through the app. 2. Ensure that the app has the necessary permissions to a... ⇲
Fix: 1. Use a different music app that is compatible with the duoCo Strip app for streaming music. 2. Check if there are any updates for the duoC... ⇲
Fix: 1. Check if there are any updates for the app that may add smart home integration features. 2. Look for third-party apps that can bridge the... ⇲
Fix: 1. Familiarize yourself with the app's features to maximize its use without the remote. 2. Consider purchasing a compatible remote if you re... ⇲
Fix: 1. Check the USB power source and ensure it is functioning properly. 2. Try using a different USB cable or power adapter to see if the issue... ⇲
Fix: 1. Explore the app thoroughly to familiarize yourself with its layout and features. 2. Look for online tutorials or guides that can help you... ⇲
Fix: 1. Ensure that the app has permission to access the microphone in your device's settings. 2. Test the microphone with other apps to confirm... ⇲