fix problems on We-Vibe [android]

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—— Run into issues on We-Vibe? Get help pending when official support gets back to you!

We-Vibe
Info:
company: We-Vibe
: care@we-vibe.com
: WOW Tech Europe GmbH Hermann-Blankenstein-Straße 5 10249 Berlin
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Network issue

Difficulty connecting to Bluetooth

Fix: Make sure Bluetooth is enabled on your device. Go to Settings > Bluetooth and ensure it is turned on. Then, try to pair the We-Vibe device a... ⇲

Inconsistent connectivity

Fix: Try resetting your Bluetooth connection. Turn off Bluetooth on your device, wait a few seconds, and then turn it back on. Reopen the We-Vibe... ⇲

Error messages during connection attempts

Fix: Restart both the We-Vibe device and your phone. This can often resolve temporary glitches that cause error messages during connection attemp... ⇲

Requires multiple attempts to connect

Fix: Try resetting the Bluetooth settings on your device. Go to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth. This can hel... ⇲

We-Vibe does not register device connection

Fix: Check if the We-Vibe device is compatible with your phone. Refer to the product specifications to ensure compatibility with your device mode... ⇲

We-Vibe fails to maintain connection

Fix: Ensure that the app has the necessary permissions. Go to Settings > Apps > We-Vibe > Permissions and make sure all relevant permissions are... ⇲

Requires constant app open for connection

Fix: Check your device's battery optimization settings. Go to Settings > Battery > Battery Optimization and ensure that the We-Vibe app is not be... ⇲

Limited functionality when connected

Fix: Explore the app settings to ensure all features are enabled. Some functionalities may require specific settings to be turned on. Check the u... ⇲

Frequent disconnections during use

Fix: Ensure that both devices are fully charged. Low battery levels can cause connectivity issues. Charge both the We-Vibe device and your phone... ⇲
 
Messages issue

Inability to delete sent pictures

Fix: Check if there is an option in the app settings to manage sent media. Some apps have a media management section where you can delete sent it... ⇲

Messages and pictures not sent

Fix: Ensure you have a stable internet connection. If you're on mobile data, try switching to Wi-Fi or vice versa. A poor connection can prevent... ⇲

No background messaging

Fix: Check your device's background app settings. Go to Settings > Apps > We-Vibe > Battery and ensure that 'Allow background activity' is enable... ⇲
 
Notifications issue

Notifications not working

Fix: Check notification settings in the app. Go to the app settings and ensure that notifications are enabled. Also, check your device's notifica... ⇲
 
Crashes issue

We-Vibe crashes frequently

Fix: Update the app to the latest version. Go to the Google Play Store, search for We-Vibe, and check for updates. If an update is available, ins... ⇲
 
Customization issue

Cannot use custom vibes

Fix: Ensure that you have the latest version of the app, as custom vibes may be a feature in newer updates. Check for updates in the Google Play... ⇲
 
UI issue

Poor user interface

Fix: Familiarize yourself with the app layout. Spend some time exploring the app to understand its features better. Sometimes, user experience im... ⇲

Unresponsive app features

Fix: Force stop the app and restart it. Go to Settings > Apps > We-Vibe > Force Stop. Then reopen the app to see if the features become responsiv... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Test the app on different devices to identify if the issue is device-specific. If the app works well on one device but not another, it may b... ⇲
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 what users are saying
Good experience
63.6%

Bad experience
31.4%

Neutral
4.9%

~ from our NLP analysis of 20,445 combined software ratings.

 Private Data We-Vibe collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. record audio
  7. view Wi-Fi connections
  8. view network connections
  9. pair with Bluetooth devices
  10. access Bluetooth settings
  11. full network access
  12. change your audio settings
  13. reorder running apps
  14. draw over other apps
  15. control vibration
  16. prevent device from sleeping
  17. receive data from Internet