fix problems on SCRL [android]

—— Run into issues on SCRL? Get help pending when official support gets back to you!

SCRL: Photo Collage Maker

Info:

company: Appostrophe AB

: scrl@appostrophe.se

: appostrophe.com

Chat with our AI-based SCRL Support

🛠️ Common SCRL Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Slow performance when moving pictures

Fix: Reduce the size of the images before importing them into the app. Use an image compression tool or app to decrease file size, which can help... ⇲

17% of users had this problem

Glitches and crashes during use

Fix: Update your device's operating system to the latest version, as compatibility issues can cause glitches. Go to Settings > System > System Up... ⇲

17% of users had this problem

Freezing issue

SCRL freezes frequently

Fix: Ensure that your device has enough free storage space. Clear cache and unnecessary files to improve performance. You can do this by going to... ⇲

Customization issue

Limited features in free version

Fix: Explore alternative apps that offer more features in their free versions. Research and compare other photo editing apps that may meet your n... ⇲

Only allows 3 photos in free version

Fix: Plan your projects in advance and select the most important 3 photos to work with in the free version. You can create multiple projects if n... ⇲

No landscape-oriented templates

Fix: Manually adjust your project dimensions to landscape orientation in the app settings or project settings if available. OR Use a different... ⇲

Trial version is too limited

Fix: Maximize the use of the trial version by focusing on specific features you want to test and plan your projects accordingly. OR Look for o... ⇲

No erase tool or brush options

Fix: Look for alternative apps that provide more comprehensive editing tools, including erase and brush options. OR Check if there are any upd... ⇲

Lack of editing tools

Fix: Explore other photo editing apps that offer a wider range of editing tools and features that meet your needs. OR Check if there are any u... ⇲

No guides for photo alignment

Fix: Use grid lines or guides available in other photo editing apps to help with alignment, or manually adjust photos to your preference. OR L... ⇲

Ads issue

Ads interrupt user experience

Fix: Check if there is an option to purchase an ad-free version of the app. Many apps offer a one-time payment to remove ads permanently. OR T... ⇲

Cannot save projects without watching ads

Fix: Create a habit of saving your work frequently to minimize the impact of ads. Save your project after every significant change to avoid losin... ⇲

Repetitive ads for every action

Fix: Try to complete multiple actions in one session to minimize the number of ads you encounter during use. OR Consider using an ad-blocking... ⇲

Compatibility issue

Missing features compared to iPhone version

Fix: Research and find out if there are any third-party plugins or tools that can replicate the missing features on Android. OR Explore other... ⇲

UI issue

Black background instead of transparent for PNGs

Fix: Check the export settings in the app to ensure you are selecting the correct format for transparency. Look for options that specify 'transpa... ⇲

Difficult to resize pictures

Fix: Use pinch-to-zoom gestures or look for a dedicated resize tool within the app settings to make resizing easier. OR Consider using a diffe... ⇲

Uploads issue

Inability to upload more than 4 photos

Fix: Plan your uploads by selecting the most important photos first and consider creating multiple projects if necessary. OR Explore other app... ⇲

Payments issue

High subscription cost

Fix: Evaluate your usage and determine if the subscription is worth the cost based on the features you need. If not, consider looking for alterna... ⇲

Support issue

Poor customer support for billing issues

Fix: Keep records of your transactions and any correspondence for reference. This can help if you need to escalate the issue through other channe... ⇲