fix problems on StoryArt [android]

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—— Run into issues on StoryArt? Get help pending when official support gets back to you!

StoryArt - Insta story maker
Info:
company: ryzenrise
: ryzengchang@outlook.com
: www.wisharcbuilder.com
: 广州市天河区建中路36号404
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Bugs issue

Drafts not saved

Fix: 1. Ensure you have enough storage: Check your device's storage settings to ensure there is enough space available for saving drafts. 2. Sav... ⇲

Text disappears after editing

Fix: 1. Avoid rapid edits: Make changes slowly and give the app time to process each edit before making another. 2. Check for updates: Ensure yo... ⇲

Image quality loss when shared

Fix: 1. Check sharing settings: Before sharing, look for any settings related to image quality in the app and ensure they are set to high quality... ⇲

Bugs in saving pictures and videos

Fix: 1. Clear app cache: Go to Settings > Apps > StoryArt > Storage > Clear Cache to remove any temporary files that may be causing issues. 2. E... ⇲

Inconsistent text size and position in saved images

Fix: 1. Use grid lines: When editing, enable any grid or alignment tools to help position text consistently. 2. Manually adjust text: After edit... ⇲

Frequent errors when using PRO features

Fix: 1. Clear app cache: Go to Settings > Apps > StoryArt > Storage > Clear Cache to remove any temporary files that may be causing issues. 2. R... ⇲
 
Customization issue

Templates cannot be edited

Fix: 1. Use the available customization options: While templates may not be fully editable, explore the customization options provided within the... ⇲

Limited free templates

Fix: 1. Explore other apps: If the free templates are insufficient, consider using other story-making apps that offer a wider range of free templ... ⇲

No option to filter templates

Fix: 1. Manually browse templates: While filtering may not be available, you can manually browse through categories to find templates that suit y... ⇲

No way to save or favorite templates

Fix: 1. Take screenshots: As a workaround, take screenshots of your favorite templates for future reference. 2. Create a list: Keep a note of yo... ⇲

No option for 1:1 ratio templates

Fix: 1. Create a custom design: Use the app's tools to create a design that fits a 1:1 ratio manually. 2. Look for alternative apps: Consider us... ⇲

Templates go under pictures option missing

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may fix this issue. 2. Restart the app: Close StoryArt... ⇲

No zoom feature for precise editing

Fix: 1. Use pinch-to-zoom: If available, try using the pinch gesture on your screen to zoom in for more precise editing. 2. Adjust your device's... ⇲
 
Audio issue

Inability to add music from files

Fix: 1. Use in-app music options: Explore the music library within StoryArt to find suitable tracks for your stories. 2. Edit music externally:... ⇲
 
Security issue

Privacy risks identified by security software

Fix: 1. Review app permissions: Go to Settings > Apps > StoryArt > Permissions and review what permissions the app has. Disable any unnecessary p... ⇲
 
UI issue

StoryArt does not allow cropping

Fix: 1. Use an external photo editor: After creating your story, export the image and use a separate photo editing app to crop the image as neede... ⇲
 
Support issue

Unresponsive customer service

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website for common issues and solutions. 2. Use community forums: Search for... ⇲
 
Compatibility issue

StoryArt does not work on multiple devices

Fix: 1. Check account synchronization: Ensure you are logged into the same account on all devices to access your content. 2. Update the app on a... ⇲
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 what users are saying
Good experience
90.6%

Bad experience
8.1%

Neutral
1.3%

~ from our NLP analysis of 208,417 combined software ratings.

 Private Data StoryArt collects from your Android
  1. read calendar events plus confidential information
  2. add or modify calendar events and send email to guests without owners' knowledge
  3. read the contents of your USB storage
  4. modify or delete the contents of your USB storage
  5. take pictures and videos
  6. view Wi-Fi connections
  7. view network connections
  8. full network access
  9. run at startup
  10. draw over other apps
  11. control vibration
  12. prevent device from sleeping
  13. receive data from Internet

  Cost of Subscriptions
  1. $0.99 - $39.99 per item