Fix WCEA errors on android

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19 problems reported in the past 24 hours

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Freezing
app freezes

🛠️ 1. Clear the app cache: Go to your device's Settings > Apps > WCEA > Storage > Clear Cache. This can... show fix »
 
Downloads
blank pages when downloading

🛠️ 1. Clear the app cache: Go to Settings > Apps > WCEA > Storage > Clear Cache. This can help eliminat... show fix »
download errors

🛠️ 1. Check storage space: Ensure you have enough storage space on your device for the downloads. Delet... show fix »
no access to previously downloaded courses

🛠️ 1. Check the app settings: Ensure that the downloaded courses are not hidden or filtered out in the... show fix »
 
Account
unable to access certificates

🛠️ 1. Check your account status: Ensure that your subscription is active and that you have completed th... show fix »
missing completion certificates

🛠️ 1. Check your course progress: Ensure that you have completed all required components of the course... show fix »
 
Crashes
app crashes after update

🛠️ 1. Clear the app cache: Go to Settings > Apps > WCEA > Storage > Clear Cache. This can help resolve... show fix »
app not opening

🛠️ 1. Restart your device: A simple restart can often resolve issues with apps not opening. OR 2. Cl... show fix »
 
Slow
slow loading times

🛠️ 1. Check your internet connection: Ensure you have a strong and stable internet connection. Consider... show fix »
 
Payments
subscription issues

🛠️ 1. Verify payment method: Check if your payment method is valid and has sufficient funds. Update you... show fix »
 
Customization
no bookmarking or indexing

🛠️ 1. Use external note-taking: As a workaround, use a note-taking app to manually track your progress... show fix »
 
Login
login details not recognized

🛠️ 1. Reset your password: Use the 'Forgot Password' feature to reset your password and try logging in... show fix »
app not functioning after password reset

🛠️ 1. Clear the app cache: Go to Settings > Apps > WCEA > Storage > Clear Cache. This can help resolve... show fix »
 
Installation
repeated uninstall and reinstall needed

🛠️ 1. Clear app data: Instead of uninstalling, go to Settings > Apps > WCEA > Storage > Clear Data. Thi... show fix »
 
Syncing
courses not progressing

🛠️ 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivit... show fix »
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 Contact Support
Developer:
World Continuing Education Alliance
Email:
  help@wcea.education
Website:
🌐 wcea.education
Terms/Privacy:
⚔️ https://cpd.wcea.education/Default/privacy/ly/t
 Private Data WCEA collects from your Android
  1. approximate location (network-based)
  2. precise location (GPS and network-based)
  3. access USB storage filesystem
  4. read the contents of your USB storage
  5. modify or delete the contents of your USB storage
  6. take pictures and videos
  7. view network connections
  8. change network connectivity
  9. full network access
  10. run at startup
  11. control vibration
  12. prevent device from sleeping
  13. download files without notification
  14. receive data from Internet

 Breakdown of Software Ratings
Positive experience
59.5%

Negative experience
35.7%

Neutral
4.7%

~ from our NLP analysis of 4,724 combined software ratings.