fix problems on Puzzles & Survival [android]

—— Run into issues on Puzzles & Survival? Get help pending when official support gets back to you!

Puzzles & Survival

Info:

company: 37GAMES

: global.support@37games.com

: gsupport.37games.com

: P.O.Box 957,Offshore Incorporations Centre,Road Town,Tortola, British Virgin Islands

Chat with our AI-based Puzzles & Survival Support

🛠️ Common Puzzles & Survival Issues and Solutions on Android:

—— Experiencing any of these problems? Get a solution tailored for you below;

Too many simultaneous events

Fix: 1. Prioritize events: Focus on completing one event at a time. Check the event timers and choose the one that offers the best rewards or is... ⇲

40% of users had this problem

Pay-to-win mechanics

Fix: 1. Focus on free resources: Engage with the game’s free resources and events to maximize your progress without spending money. 2. Join a gu... ⇲

40% of users had this problem

Crashes issue

Game crashes daily

Fix: 1. Clear the app cache: Go to your device's Settings > Apps > Puzzles & Survival > Storage > Clear Cache. This can help resolve temporary is... ⇲

Bugs issue

Bugs with events

Fix: 1. Report the bug: Take note of the specific bug and how it occurs. Document the steps to reproduce it and any error messages. This can help... ⇲

Support issue

Difficult customer service reporting

Fix: 1. Use in-game support: Navigate to the settings or help section within the game to find the support option. This is often the most direct w... ⇲

Ads issue

Misleading ads

Fix: 1. Ignore ads: Focus on the gameplay rather than the ads. Understand that ads may not accurately represent the game experience. 2. Report m... ⇲

Deceptive advertising

Fix: 1. Focus on gameplay: Try to ignore the ads and focus on your own experience with the game. 2. Report ads: If you find ads particularly mis... ⇲

Updates issue

Long upgrade times

Fix: 1. Plan upgrades: Schedule your upgrades during times when you can play less actively, allowing you to maximize your time. 2. Use speed-up... ⇲

Gameplay issue

Limited gameplay

Fix: 1. Explore all game modes: Make sure you are engaging with all available game modes and events to maximize your gameplay experience. 2. Set... ⇲

Inconsistent battle mechanics

Fix: 1. Familiarize yourself with mechanics: Spend time in practice modes or tutorials to better understand the battle mechanics. 2. Adjust sett... ⇲

Poor puzzle matching system

Fix: 1. Practice puzzle strategies: Spend time practicing different strategies for matching puzzles to improve your skills. 2. Use power-ups wis... ⇲

Excessive handholding in tutorial

Fix: 1. Skip tutorials: If possible, skip the tutorial and jump straight into gameplay to learn through experience. 2. Explore settings: Check i... ⇲

Lack of meaningful gameplay

Fix: 1. Set personal goals: Create your own objectives within the game to make it more engaging. 2. Explore all features: Make sure you are util... ⇲

Freezing issue

Frequent freezing and connection issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue pe... ⇲

UI issue